Data Center Operations Technician

WHO WE ARE :

EOS IT Solutions is a Global Technology and Logistics company, delivering top-notch Collaboration and Business IT Support services for industry leaders worldwide. Our primary focus is on customer satisfaction, superior service quality, and the growth of our partners and employees.

WHAT YOU WILL DO :

We are looking for a motivated Data Center Operations Technician to join our dynamic infrastructure engineering team. This role involves installing, servicing, maintaining, and repairing low voltage cabling systems, with an emphasis on racking and stacking equipment in data centers. You will play a key role in ensuring proper installation and physical connectivity, contributing to sustainable solutions, while adhering to safety and quality standards.

KEY RESPONSIBILITIES :

• Install and maintain low voltage and communications cabling systems.
• Rack and stack equipment, ensuring effective cable management.
• Clean connections and perform troubleshooting for fiber and copper.
• Follow established Method of Procedure (MOP) and Change MOP guidelines.
• Utilize work ticket systems for effective infrastructure management.
• Read and interpret port maps while conducting basic troubleshooting.
• Manage power distribution and cable organization within the infrastructure.
• Coordinate with team members for efficient completion of projects and work orders.
• Adhere to company procedures and safety protocols, providing important updates to management.
• Document work activities both in writing and electronically as per company standards.
• Maintain an inventory of equipment and supplies as necessary.
• Respond to emergencies, including outside of regular hours, to resolve client issues and meet service level agreements (SLAs).
• Refer complex technical issues to senior team members when needed.
• Conduct Service Swaps of live networking devices smoothly.

TEAMWORK :

ESSENTIAL CRITERIA :

PHYSICAL REQUIREMENTS :

The EOS pay range for this position is $50,000 - $55,000 USD. Your compensation will depend on factors including job responsibilities, experience, education, skills, internal equity, and market data.

EOS is committed to diversity and inclusion in the workplace and is an equal opportunity employer. We encourage all candidates to apply, regardless of gender, age, race, sexual orientation, disability, or other non-merit factors.