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General Manager

General Manager

VestisCaspian, MI, US
30+ days ago
Job type
  • Full-time
Job description

General Manager

Vestis Uniforms and Workplace Supplies in Caspian, MI is seeking a dedicated and experienced General Manager to oversee all operations in across their Springfield Market Center and depot locations. In this General Manager role you will be responsible for overseeing production operations, driving business growth, and ensuring operational and customer service excellence, including strategic planning, financial performance, production efficiency, and team development.

Production Management

  • Understanding how to manage a Market Center (MC) location (annual revenue of $10M +).
  • Learning about profitability and growth by obtaining new customers and retaining current customer relationships and maintain the market center's total managed volume.
  • Use strategic and leadership skills to facilitate employee selection, development, retention, motivation, and strong customer relationships.
  • Gain knowledge around compliance with contracts and company policies and procedures.
  • Participate in hands-on activities in the market center and in other field locations.
  • Creates and supports a culture of adherence to market center(s) standardization in support of, financial, quality, service, and safety goals.
  • Understand efficient operations of location in accordance with established business values, policies and processes.
  • Reviews financial statements, reports and other performance data in a dedicated manner. Identifies financial productivity and sales goal achievement to determine areas in need of remediation and improvement.
  • Understands the proper and timely collection of the Company's accounts receivables.
  • Participate in a pervasive sales culture that fosters team selling via Together in Growth (TIG) and Shared Lead programs.
  • Sets and ensure production goals are met for the efficient, timely, quality and profitable completion of activities for a given product.
  • Schedules work flow and daily production for the market center(s). Coordinates plans for efficient use of materials, machines, and employees.
  • Perform production audits in plant, as needed, for optimum production efficiency and quality outputs.
  • Proactively intervenes when there are found bottlenecks or issues with any production run or process. Seeks out efficient and timely resolution to issues. Communicates with market center(s) management on resolution activities and timing.
  • Act as a technical resource to anyone in the market center(s)to resolve more complex problems as they relate to plant production.
  • Establish close working relationship with plant engineer to ensure efficient, safe, and cost-effective review of equipment, energy, and waste water processing.
  • Sets and establishes maintenance schedule for production equipment that ensures timely equipment operation without disruption in production activities.
  • Work with market center(s) management, identify and implement systems and methods that will improve operating efficiency consistent with operating goals, cost constrains and safety guidelines.

Production Data and Performance Measures

  • Analyze and react to production aspects of market center(s) profit and loss (P&L) statement(s). Work with GM(s) to proactively enhance positive results.
  • Use production data to ensure production / facilities type activities are contributing to the achievement of market center(s) financial objectives.
  • Periodically review reports to ensure they are measure needed and timely items of impact. Make recommendations on improvements for new practices or processes and ensure they are implemented and used in an effective manner.
  • Ensure production measures (i.e. production costs and product quality) are up to date and trends are communicated to Operations Support and market center(s) management team(s). Suggests modifications to production as needed to maintain and enhance profitable operation of the plan. Effective measures may include :
  • Processing cost(s)
  • Indirect / Direct labor cost(s)
  • Merchandise inventory levels
  • Production scheduling / throughput cost(s)
  • Quality / complete loads and associated cost(s)
  • Develop realistic action plans and schedules for improvement; typical reports for review include :
  • Production Labor report
  • Operations Report
  • Poundage
  • Additional reports needed to measure and achieve optimum efficiency
  • Works with Market Center Manager(s) and Plant Project Engineering team(s) to study, set and offer items in need of capital improvement or investment.
  • Production & Service Team(s) Oversight and Development

  • Responsible for the hiring, placement, and removal of production & service staff within market center(s). Consults and works with management team(s) on the best action to take in regards to production staffing.
  • Directs the appropriate staffing requirement(s) for assigned production & service team(s) and seeks to maintain an optimal level of staffing at all times.
  • Effectively evaluates, coaches, and develops each team and their skills in accordance with Company policies and all applicable laws to grow and develop each team.
  • Proactively leads and champions Talent Development programs and efforts within assigned area(s) of responsibility.
  • Lead departmental meetings as needed to engage and complete education and training around production & service topics.
  • Participates in the appropriate and fair resolution of human resources or union issues when necessary.
  • Holds formal annual performance discussions with each Plant Leadership Team(s) on his / her assigned team(s) with informal check-ins.
  • Market Center(s) and Corporate Support

  • Attend market center(s) meetings as needed to engage and complete education and training around market center(s) function(s).
  • Meet with Market Center Manager(s) and other Market Center department personnel regarding production issues that are brought to light. Collaboratively works with Market Center(s) resources to systematically resolve production intake or hand-off issues.
  • Work closely with Operations Support team(s), to learn about and leverage best production practices for the market center(s). Learns and shares information on systems and methods that will improve operating efficiency consistent with operating goals, cost constrains and safety guidelines.
  • Assist and when needed, take the lead in developing and implementing standardized production processes for the organization.
  • Create and support a culture of adherence to corporate standardization in support of production, quality, financial and safety goals.
  • Safety

  • Ensure the market center(s) is consistent in its management and application of safety tasks and activities.
  • Work with the Corporate Safety Director(s) as needed to establish safety rules and guidelines for the location. Maintain steady communication with key leaders within the market center(s) to ensure safety is a topic of keen interest for all employees.
  • Ensure market center(s) accountability for safety by conducting one safety and housekeeping inspection. Collect data and report back on key findings. Ensure plans are taken to overcome any serious or noted situations.
  • Ensure safety committee meetings are held, monthly safety & housekeeping inspection reports completed, and periodic district safety conference calls are attended. Collect data and report back on key findings. Ensure plans are taken to overcome any serious or noted situations.
  • Communicate best practices to stakeholder(s) where possible in a clear and consistent manner to ensure adherence and compliance with stated safety standards.
  • Minimum Education / Experience

  • Post-secondary education (four years suggested) in Industrial and / or Mechanical Engineering / Technology, business or related discipline or equivalent business / work experience
  • Lean Six Sigma Black Belt Preferred
  • Eight to ten years experience in a corporate production environment with management experience included.
  • Proven track record of increasing responsibility with documented business results
  • Proven ability to build effective professional relationships cross-departmentally within a market center(s) and corporate functional departments.
  • Computer / Technical Skills : Typical technical skills used in this position typically include

  • Specialized software Production and Maintenance Specific
  • Office suite software Microsoft Office, Word, Excel, PowerPoint, etc.
  • Travel Requirements : Travel within the region is required

    License Requirements / Certifications : A valid driver's license is required

    Location : 201 W Caspian Ave. Caspian, MI 49915

    Headquartered in Roswell, GA, Vestis is the second largest provider in the industry with over 300

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    General Manager • Caspian, MI, US

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