Assistant General Manager

Do you thrive in hospitality, love creating exceptional guest experiences, and lead with confidence and care? If you're passionate about service, team growth, and operational excellence, we want to hear from you.

Overview

il Buco Restaurant Group is seeking a dedicated and experienced  Assistant General Manager   for   il Buco al Mare,   our elegant, year-round destination in   the Hamptons .

The hands-on Assistant General Manager will help lead daily operations and ensure exceptional hospitality at il Buco al Mare. This role focuses on managing the host stand, optimizing reservations, and creating a welcoming guest experience. You’ll also support our café operations, maintain service standards, and contribute to team leadership.

Key Responsibilities include ( Further details regarding the job expectations will be provided during the interview process)

• Support the GM in Daily Service Leadership – Partner with the General Manager to oversee daily FOH operations, maintaining seamless service execution and a warm, professional guest environment.
• Lead Host and & Guest Flow – Oversee the host stand, reservations, and seating to maximize covers while ensuring smooth coordination between the dining room and café. Strategize floor plans and optimize the reservation book to balance guest satisfaction with revenue goals.
• Champion Wine Program – Drive intentional upselling at the table, coach staff on wine pairings, and ensure the program is presented with knowledge and enthusiasm that reflects il Buco’s standards.
• Act as Restaurant Lead in GM’s Absence – Manage FOH and café operations when the General Manager is off-site, ensuring continuity in service, staff leadership, and guest experience.
• Team Training & Development – Support the GM in training, mentoring, and coaching FOH and café staff in il Buco’s hospitality philosophy, service etiquette, and guest engagement best practices.
• Guest Relations & Service Recovery – Be present on the floor during service, engaging with guests and resolving concerns swiftly to reinforce il Buco’s reputation for gracious hospitality.
• Cross-Space Coordination – Collaborate with café leadership and the GM to align staff training, inventory needs, merchandising, and service standards across both café and restaurant.
• Operational Communication – Serve as a critical link between hosts, servers, bar, café, and kitchen teams, ensuring timely communication and execution throughout service.
• Pre- and Post-Service Oversight – Lead pre-shift meetings, review reservations and priorities, and participate in post-service debriefs to reinforce consistency and continuous improvement.

Additional Responsibilities :

Required Qualifications

Preferred Qualifications

Physical Demands

The responsibilities of this position may evolve over time. il Buco al Mare reserves the right to modify duties as needed to best serve the company’s goals

il Buco al Mare is proud to be an Equal Opportunity Employer.

To learn more about us, check out ilbuco.com