Intake Specialist for Outpatient and Rehabilitative (ARMHS and CTSS) Services

Job Description

Job Description

Salary : $16.00-$19.00 / hour

CSSM is seeking an Intake Specialist to join our team! The Intake Specialist will work to assure timely and professional admissions of new clients seeking Outpatient and Rehabilitative (CTSS and ARMHS) services.

This position will be in our Mankato Clinic. The hours will be between 8 am and 5 pm; exact hours will be determined upon hire.

This candidate must be reliable, self-motivated, and be self-disciplined to work independently and as part of a team.

Preferred candidates will have experience or training in a clinical / mental health setting.

Responsibilities :

• Maintain updated waiting list
• Provide customer service via in person or by telephone for customer inquiries, intake, and answering questions
• Verify financial arrangements on new referrals and reopened cases
• Coordinate all initial outgoing correspondence
• Obtain initial releases for exchange of information with referral agencies
• Create client in Procentive
• Obtain referral material for evaluations and follow up on releases
• Obtain diagnostic assessments for CTSS and ARMHS clients and / or set up diagnostic appointment
• Serve as a support and resource to therapist and in-home service providers
• Demonstrate knowledge of insurance companys protocols and procedures
• Schedule intake appointments
• Coordinate & verify intake paperwork is completed
• Collaborate with clinical supervisors on client assignments and other intake needs
• Participate in ongoing supervision with direct supervisor and department or interdepartmental meetings
• Assist with interdepartmental tasks as needed (answering phone calls, checking in clients, etc.)

Qualified applicants will possess :

This position is benefit eligible with the following benefits offered :

This position will be subject to a background study required by DHS.

CSSM offers an employee friendly atmosphere with room for advancement, while promoting work-life balance.

Counseling Services of Southern Minnesota is an Equal Opportunity Employer (EOE). Qualified applicants will be considered for employment without regard to age, race, color, religion, sex, national origin, sexual orientation, disability or veteran status. Upon request, assistance and / or accommodations are available during the application process, without penalty.