Accounts Receivable Specialist

Job Description

Job Summary

Collaborates with other railroads and internal business partners to resolve complex issues and ensure timely resolution of interline payables and receivables. Analyzes and resolves issues related to billing discrepancies, maintains accurate records, and seeks long-term solutions to repetitive problems. Supports technology projects and process improvement initatives. This role requires detail orientation as well as strong analytical, communication, and organizational skills.

Primary Activities and Responsibilities

• Interact with internal departments as well as other railroads to research and resolve interline revenue waybill disputes ensuring settlement within time limits.
• Review invoices, contracts, and supporting documentation to ensure billing accuracy.
• Issue revenue waybill corrections with proficient knowledge of pricing shipment conditions, car tracing, customer invoice disputes, and electronic data interchange (EDI) messaging.
• Identify process improvements for billing and collections issues. Collaborate with management team, other business partners, and Technology to resolve, improve, test, and implement solutions.
• Maintain composure when tackling new tasks, when dealing with ambiguity, and when faced with periods of high workload.
• Miscellaneous activities and responsibilities as assigned by manager.

Minimum Qualifications

Equivalent Qualifications

Preferred Qualifications

Knowledge and Skills

Leadership

The CSX Leadership Model is the foundation of our Talent Strategy and is what drives CSX performance. CSX accordingly selects and develops talent based on each of the following : producing results, creating change, and inspiring excellence.

Job Requirements

About Us

CSX is passionate about building a workforce that reflects the values and behaviors of ONE CSX. We are nationally recognized for our commitment to diversity and engagement, as well as our support for veterans and reservists.

CSX, based in Jacksonville, Florida, is a premier transportation company. It provides rail, intermodal and rail-to-truck transload services and solutions to customers across a broad array of markets, including energy, industrial, construction, agricultural, and consumer products. For nearly 200 years, CSX has played a critical role in the nation's economic expansion and industrial development. Its network connects every major metropolitan area in the eastern United States, where nearly two-thirds of the nation's population resides. It also links more than 230 short-line railroads and more than 70 ocean, river and lake ports with major population centers and farming towns alike. More information about CSX Corporation and its subsidiaries is available at www.csx.com. Connect with us on Facebook X LinkedIn Instagram YouTube

Closing Statement

At CSX, two of our five Guiding Principles are Valuing and Developing Employees as well as Operating Safely. We are committed to offering our team members the most competitive compensation and benefits package available, unlimited opportunities for development and growth throughout an exciting and rewarding career, and the safest work environment possible.

CSX is an Equal Opportunity Employer Veterans / Disabled. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, or protected veteran status and will not be discriminated against on the basis of disability. Click here to view the EEO is Law poster. Click here to view the OFCCP pay transparency provision information.

CSX Transportation and its subsidiaries are not seeking outside assistance or accepting unsolicited resumes from staffing agencies or search firms for employment or contractor opportunities. Any resumes submitted by an outside vendor to any employee at CSX via e-mail, Internet, or directly to hiring managers without a valid written search agreement in place with the Talent Acquisition / HR department will be deemed the sole property of CSX. No placement fee will be paid in the event a candidate is hired as a result of the referral, or through other means.

This role offers an annual salary range based on experience and qualifications. In addition to base salary we provide an annual bonus opportunity.

At CSX, we prioritize valuing and developing employees, as well as operating safely. We are committed to offering our team members competitive compensation, a comprehensive benefits package, and unlimited growth opportunities. Our benefits support financial, physical, emotional, and social well-being, with health plans, wellness programs, and customizable coverage options. Learn more about our benefits here.