Staff Vendor Partner Manager, Intuit Customer Success

Customer Success Leader

We are a high-impact, fast-moving Customer Success organization on a transformational journey. With bold goals and a deep obsession for both customer and expert experiences, we operate at velocity and with purpose to deliver measurable impact at scale. We're looking for a bold, strategic, and hands-on leader to join our passionate team and help us drive large-scale change across both internal operations and external partner ecosystems.

As a Staff-level individual contributor in Vendor Partner Management, you will lead multi-million-dollar customer success partnerships and deliver complex strategic initiatives that enhance service delivery, operational efficiency, and customer satisfaction. You will be a critical bridge between internal teams and external partners, ensuring we deliver excellence and innovation across every touchpoint.

Responsibilities

• Lead multiple high-value external partner relationships, driving performance improvement, operational consistency, and strategic alignment.
• Build trusted, win-win relationships with senior leaders across partner organizations to co-develop goals and long-term success plans.
• Act as the voice of the partner internally, resolving escalations and clearing roadblocks that impede performance or customer experience.

Strategic Programs & Transformation

Data-Driven Insight & Impact

Change Leadership & Innovation

Actively contribute to a culture of continuous improvement, bold thinking, and operational excellence.

Qualifications

Intuit provides a competitive compensation package with a strong pay for performance rewards approach. This position will be eligible for a cash bonus, equity rewards and benefits, in accordance with our applicable plans and programs. Pay offered is based on factors such as job-related knowledge, skills, experience, and work location. To drive ongoing fair pay for employees, Intuit conducts regular comparisons across categories of ethnicity and gender. The expected base pay range for this position is : Southern California, CA : $143,500.00 - 194,000.00