Compliance and Quality Improvement Service Coordinator

If you're looking for a way to make a positive change in your community, LSI is looking for you. Join our team today!

LSI currently seeks a full-time CQI Service Coordinator to support services statewide. Some travel will be required.

What We Do

As one of Iowa's most trusted human services agencies, LSI has a legacy of serving children and families for more than 150 years. Our support department teams - Human Resources, Marketing, IT, Philanthropy and Church Relations, Finance, Payroll, Benefits, Facilities, Service Quality, and Site Management- use their expertise to ensure our direct care staff have the tools and resources they need to provide high-quality care to the Iowans we are privileged to serve. You can join us on our mission to provide hope and healing to Iowa families.

What You'll Do

The Service Coordinator works as part of the CQI (Continuous Quality Improvement) team to evaluate program and service documentation and their adherence to rules, regulations, and standards of best practice. Consult and serve as a resource to employees and leadership staff on quality assurance related challenges. Educate staff on application of best practice standards of service delivery. Responsible for data management. Provides oversight of quality assurance, risk management, and CQI processes.

This position will require attention to detail and the ability to understand rules, regulations, and best practices and assist programs in implementing them. The best candidate will also have a high level of technical skills and ability to learn data systems, pull and analyze data, and develop and implement action plans for continued improvement.

What You'll Need

Required : Bachelor's degree in human service or health care field with a minimum of five years related experience.

Preferred : Master's degree in Human Services.

Required : Bachelor's degree in human service or health care field with a minimum of five years related experience. Preferred : Three years of supervisory experience; familiarity with how the state of Iowa regulates programs / services offered by LSI.

Supervisory experience is preferred.

This position requires a valid driver's license, auto insurance, a good driving record and the ability to pass an extensive background check including checks of the Dependent Adult and Child Abuse registries, Sex Offender registry and a criminal history check.

How We'll Support You

On top of joining the best team around, you can also receive :

• A competitive salary
• Comprehensive benefits
• A flexible work schedule
• A 401(k)
• Generous paid time off
• Health, dental, life, and vision insurance
• Career-building opportunities
• Special Team LSI perks like gym discounts, pet insurance, and cell phone discounts through Verizon

Why You'll Love Working Here

"This organization is full of amazing people that are absolute joys to work with. While we come from a wide range of careers and experience, we get to be part of a team that cares about everyone we work with." - Logan, LSI HR Coordinator

Ready to get started? Apply today!

Who We Are

LSI is an equal opportunity employer. At LSI we respect diverse life experiences, cultures and heritages, and strive to provide that all voices are heard and valued. You can learn more about our commitment to diversity, equity and inclusion at

This position requires a valid driver's license, auto insurance, a good driving record and the ability to pass an extensive background check including checks of the Dependent Adult and Child Abuse registries, Sex Offender registry and a criminal history check.