Senior Quality Engineer

Overview

Senior Quality Engineer in Franklin, Massachusetts at iAutomation, a full-service automation company, developing robotic solutions and offering design, engineering, and integration (DE&I) services, product support, and production services. The Senior Quality Engineer is the Quality point of contact for iAutomation's top and strategic customers, for customer driven actions & requests, and Quality Engineering support.

Responsibilities

• Conduct and complete Product Verification Reports (PVR) (i.e. customer PPAPs) for new production introduction (NPI) and customer engineering changes.
• Investigate product complaints and reported quality issues through PDCA and 8D to ensure closure in accordance with company guidelines and external regulatory requirements and customer expectations.
• Strong understanding of ISO 9001 standard requirements.
• Maintain Corrective and Preventive Action (CPAR) process to ensure Root Cause Analysis (RCA) and identified solution is in place and effective for internal, external, and regulatory reported findings.
• Monitor and ensure Supplier Corrective Action Reports (SCAR) are effective and resolved in a timely manner.
• Use and create problem logs to identify and report recurring issues to management and product development teams to drive continuous improvement.
• Facility customer quality action list to collect, analyze, and summarize data leading to continuous improvement of Company and Customer quality.
• Implement methods to inspect, test and evaluate the reliability of product quality.
• Collaborate with Department Managers to maintain, create, & revise QMS documentation as necessary to maintain ISO 9001 registration.
• Working in accordance with deadlines and priorities for delivery and customer driven actions to required dates.
• Conduct Internal Audits to ISO 9001 : 2015 standards.
• Complete and support customer compliance requests for regulatory compliance (i.e. Rohs & REACH).
• Participate in MRB meetings and product dispositions.
• Assist Quality Management in tracking, documenting, and reporting quality levels to meet Quality, CSR (corporate social responsibility), environmental, and health and safety goals / KPIs.
• Provide cross-functional Quality Engineering support for all iAutomation facilities as needed.

Education and Experience

Requires a Bachelor's degree in Engineering (i.e. mechanical, chemical, or industrial), and 3-5 years of professional experience in Quality Engineering.

iAutomation Supports Equal Opportunity Employment & .

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