Medical spa manager / Office Coordinator (East Lansing)

We are seeking an experienced Medical Spa Manager with a proven background in sales, team leadership, and business development. The ideal candidate is goal-oriented, organized, and passionate about aesthetics, client experience, and growing a successful team.

Key Responsibilities :

• Oversee daily spa operations to ensure a smooth, professional, and efficient workflow
• Lead, motivate, and manage aestheticians, front desk, and medical staff
• Set and achieve monthly sales, retention, and performance goals
• Create and implement strategies for client retention, memberships, and new business growth
• Monitor financial performance, track KPIs, and prepare reports
• Manage staff scheduling, performance reviews, and training programs
• Maintain the highest level of customer service and professionalism
• Collaborate with marketing and leadership to plan promotions and client events
• Ensure compliance with company and medical spa standards and procedures

Qualifications :

Compensation & Benefits :