Hospitality Bar Supervisor

The Hospitality Bar Supervisor - Beverage will play a key support role within the Beverage Department assisting to ensure product availability quality cost effectiveness compliance control and service for all beverages served throughout the unit.

In addition to assisting with daily operations of the beverage department by supervising employee activities as assigned within bars lounges stands and other outlets where

beverages are served. They will help to ensure that standards and policies for responsible alcoholic beverage service are enforced.

This role may assist with ordering inventory controls and cash management

within each beverage location. They will support customer service satisfaction by monitoring

departmental policies and procedures and assisting with training of beverage service personnel.

Major Responsibility : Help to maximize Sodexo Live!s Beverage revenue and ensure operational excellence by following established Catering systems practices guidelines policies and standards.

Supporting Actions :

Implement operational plan for each event for all bar staff as directed.

Assist in receiving product for the bar department.

Assist in scheduling staff when necessary and provide management with labor reports as

requested to ensure that labor dollars are controlled.

Ensure proper procedures are followed for all bars when reporting requisitions transfers stand

sheets and banks.

Ensure additional revenue requests and spillage sheets are disbursed; Control and supervise any supplies being taken to bars from bar cage or liquor room area.

Ensure bars are placed in appropriate locations according to event requirements.

Assist with diagrams and logistics for bar events including power needs tables portable bars

etc.

Implement sales promotion programs in bars and lounges as directed.

Follow Banquet Event Orders (BEO) as outlined; Confer with Catering Sales Manager to ensure

clear understanding of beverage-related specifications.

Collect and / or coordinate delivery of necessary supplies and equipment to event site; Double

check product glassware linen and other supplies to BEO specifications.

Ensure assigned work areas are clean and properly maintained; Conduct pre-function walk-thru of all event spaces.

Ensure that all bartenders are present in proper uniform and that all are well groomed.

Train delegate and assign responsibilities to bartenders; Ensure understanding of set-up flow of event and service details based on instructions set forth in the BEO.

Provide consistent floor supervision during events; Monitor flow of service and maintain

continuous communication with other operating departments

Ensure that bartenders are assigned meal breaks and that proper time and attendance

procedures are followed.

Ensure proper sale and service of alcoholic beverages at catered events; Monitor activities of bar staff to ensure that all served guests are of legal age; Control and monitor security of cash and liquor inventory. Assist in facilitating special guest requests; Intervene in instances of guest

dissatisfaction; Work diligently to resolve issues and address concerns so that no guest leaves

unhappy.

Coordinate the safe accounting and storage of leftover beverage product as prescribed by the

Beverage Manager

End Results : Sodexo Live! retains an excellent reputation; Service revenue and profit goals are

achieved.

Essential Function : Yes Percentage : 70%

at the #1 Event

Hospitality provider.

Essential Function : Yes Percentage : 30%

Section 4 : Decisions free to make and decisions that depend on positions advice

Decisions free to make :

Organization of on-going work activities.

Required :

High school diploma or equivalent.

1-2 years supervisory experience in a food service environment preferred with previous bar

experience.

Demonstrated ability to understand and effectively implement written and verbal instructions.

Strong team orientation and ability to work with a variety of departments to accomplish assigned tasks.

Ability to work well independently.

Ability to work well in a high stress fast paced environment.

Ability to perform mathematical calculations to include addition subtraction multiplication and division.

Must be able to speak read write and understand the primary language(s) used by guests who typically visit the work location.

Technology aptitude for working with automated inventory system.

Scheduling flexibility to meet operational needs. Hours may be extended or irregular to include nights weekends and holidays.

Required Experience :

Manager

Key Skills

Commissioning,Bricklayer,Bar Management,Cafe,Customer Support

Employment Type : Part-Time

Experience : years

Vacancy : 1

Hourly Salary Salary : 25 - 28