Manager, Global Sales Compensation Operations Lead

The Manager, Global Sales Compensation Operations Lead role is a unique opportunity that calls for a skilled, hands-on, analytical individual who will play a lead role on the operations team supporting data acquisition, incentive calculation processes, field engagement, reporting, training, and support. In this role you will execute the strategic vision for the compensation program and establish a team culture that will improve timeliness, accuracy, and transparency, with the ultimate objective of driving revenue and employee engagement through the sales compensation program.

This is a mid-level position, and as such, the candidate must possess a strong knowledge of sales compensation. In addition, the candidate must have strong interpersonal and collaboration skills to partner effectively with numerous stakeholders across business units, commercial operations peers, and sales and executive leadership at all levels of the organization. This role reports to the Sr. Director, Global Sales Compensation and will be an individual contributor, as well as lead a team of operational analysts with future growth potential in line with delivered value.

Responsibilities :

• Coordinate and perform activities for the accurate and timely processing of incentive calculations, validations, and payments
• Lead operations analysts on diagnostic and operational activities associated with field support and the regular data load, calculation, and reporting cycle
• Provide timely and accurate reporting and analysis of the incentive data and metrics to the sales leadership and other stakeholders
• Resolve any issues or disputes related to sales credit and incentive payments and ensure compliance with the company policies and regulations.
• Collaborate with the sales operations, finance, and human resources teams to support the sales compensation processes and initiatives
• Participate in the business requirements sessions and testing to ensure the compensation platform is operational and meets the needs of upstream data specifications, plan calculations, system workflows, reporting, and data extracts
• Schedule and coordinate plan and participant system configuration activities for plan changes and maintenance
• Develop operational processes and procedures, and serve as the primary point of contact for internal audit, Legal, and other stakeholders across Visa
• Design, execute, and evaluate process improvement projects, with the ability to identify and eliminate sources of variation, waste, and defect, and implement solutions that increase efficiency, quality, and customer satisfaction
• Support the leadership team in various ad hoc projects to improve efficiency, transparency, and accuracy of business processes
• Provide guidance and feedback to a team of operation analysts to ensure success in key activities

This is a hybrid position. Expectation of days in office will be confirmed by your hiring manager.

Basic Qualifications :

Preferred Qualifications :

Work Hours : Varies upon the needs of the department.

Travel Requirements : This position requires travel5-10% of the time.

Mental / Physical Requirements : This position will be performed in an office setting. The position will require the incumbent to sit and stand at a desk, communicate in person and by telephone, frequently operate standard office equipment, such as telephones and computers.

Visa is an EEO Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.

Visa will consider for employment qualified applicants with criminal histories in a manner consistent with applicable local law, including the requirements of Article 49 of the San Francisco Police Code.

U.S. APPLICANTS ONLY : The estimated salary range for a new hire into this position is 114,400 to 195,150 USD per year, which may include potential sales incentive payments (if applicable). Salary may vary depending on job-related factors which may include knowledge, skills, experience, and location. In addition, this position may be eligible for bonus and equity. Visa has a comprehensive benefits package for which this position may be eligible that includes Medical, Dental, Vision, 401 (k), FSA / HSA, Life Insurance, Paid Time Off, and Wellness Program.

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