AWH Client Relations Manager

Job Description

Job Description

Foster real relationships. Advance the cause of women’s health. Improve lives.

With a growing network of clinics and a rapidly expanding client base, Ageless Women’s Health is looking for a Client Relations Manager (CRM) to create and nurture long-term relationships with patients at our brand new Cincinnati clinic in Ohio.

WHAT WE DO

Ageless Women’s Health is a leader in medically managed Hormone Replacement Therapy (HRT) for women. Our approach is rooted in personalized, evidence-based care that supports women in achieving optimal health and wellness. In addition to HRT, we offer services that support weight management, skincare, and overall well-being.

Ageless Women’s Health was created by the founders of Ageless Men’s Health, a nationally recognized leader in testosterone replacement therapy with over 90 clinics in operation.

JOB SUMMARY

At Ageless Women’s Health, the mission of the Client Relations Manager is to drive clinic growth by cultivating strong, personal relationships with patients and promoting our services within the local community.

On a day-to-day basis, this includes managing the front desk check-in and check-out process : greeting patients by name, catching up with them, collecting payments, and maintaining accurate records. You’ll assist with medical insurance documentation, help patients understand coverage where needed, and follow up on any missed payments or outstanding balances. Additionally, you’ll represent the clinic at local community events to spread awareness and grow our patient base.

OUR IDEAL CANDIDATE IS :

• An excellent communicator with strong conversational skills and a sales mindset
• Energetic and outgoing
• Self-motivated and goal-oriented
• Passionate about providing outstanding customer service
• Detail-oriented and organized

OUR IDEAL CANDIDATE HAS :

OUR ORGANIZATION OFFERS :

Ageless Women’s Health is proud to be part of a broader healthcare family that’s committed to transforming lives through personalized, hormone-focused care. We’re excited to welcome a new team member who shares our passion for wellness and our commitment to excellence.

Visit our website to learn more about our mission and services for women.

Check out our larger sister company Ageless Men's Health.

Job Type : Full-time, On-Site / In-Person (not remote)

Pay : $55,000 - $67,000 per year

Location :  8271 Cornell Road, Suite 730, Cincinnati, OH 45249

Opening Date : 11 / 3 / 2025

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