District Manager - Boston

The District Manager (DM) leads the operational effort of Tatte by inspiring, supporting, and helping grow cafes within their district. A DM is responsible for recruiting, training, growing, and motivating bakery-café managers that deliver a warm, authentic and inspiring environment for both guests and team members.

As a DM you will provide the café management teams with the tools, training and follow-up necessary to achieve maximum operational and financial performance. DMs are commensurate problem solvers – able to diagnose and solve for the human and operational challenges that come with delivering on the smallest details to uphold and grow the Tatte brand. Successful DMs at Tatte are community ambassadors, skilled people developers, entrepreneurial, great at multitasking and priority management, have high personal standards, and are warm and genuine.

Scope of Responsibilities(included but not limited to) :

• Ensures the cafés are optimally staffed with talented managers at all levels and activelyrecruits, trains, coaches, motivates, develops and mentors a team of managers as café owners.
• Demonstrates keenproblem-solvingskills -able to diagnose and fixallopportunities that arise at the field level– andprioritizes store performance issues to ensure that the most pressing issues are addressed first.
• Modelsauthentic, warm guest experienceand is responsible for instilling great service in team.
• Demonstratesexceptionalpeople performance managementskills with the ability to identify talent and develop managers and hourly team members by giving timely, honest and ongoing coaching and feedback through one on ones and performance appraisals.
• Drivesexpertoperationalpractices and standardsandleveragesexisting systems and internal and external best practices as well as developsnew processestodrive greatereffectivenessandefficiency.
• Monitors and manages the business throughanalysisofmetrics andtrendsacrossdistrictcafesin order todevelop effectivemeans to closegaps between actual performance and companyguardrails
• EnsuresFood Safetyat all cafes within district, including all food safe processes and standards,and drivesimmediate resolution to any deviation from standard.
• Interface withcross-functional departmentpartners to ensure seamless communication and coordinationof deployments and change management activities.
• Creates anenvironmentfosteringtrust,integrity,respect, initiative, accountability, open communication andteamwork.
• Provides expertise on company policies and proceduresand immediately address any lapses in compliance with corporate policies or local, state and federal laws.

Working Conditions / Essential Functions

Position Requirements :

Preferred Skills :

Our Benefits and Perks :

Join us on our journey to create something special!

Equal Opportunity Employer

This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.

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