Trainer

Training Development and Delivery

• Create,

maintain, and update training manuals, presentations, and hands-on

exercises covering billing processes and best practices.

onboarding sessions for new hires and recurring workshops for existing

staff.

role-specific training tailored to billing specialists, paralegals, and

attorneys.

Billing Process and Software Expertise

employees on specialized legal billing and accounting software (e.g.,

Aderant, SurePoint, eBillingHub).

instruction on e-billing portals, including invoice submission, rejection

handling, and appeals.

firm-wide standards for accurate time and expense tracking.

Procedure and Policy Enforcement

compliance with firm billing policies and client-specific billing

guidelines.

and implement best practices to reduce errors, improve efficiency, and

enhance billing accuracy.

integration of new processes and software into billing workflows.

Support and Communication

a subject matter expert and resource for billing-related questions.

as liaison between billing staff, attorneys, legal assistants, and finance

teams.

with department leadership to create and deliver professional development

initiatives.

Reporting and Performance Analysis

reports to track training outcomes, measure effectiveness, and monitor

billing metrics.

billing errors and rejections, identifying patterns and providing

corrective training.

accurate and updated billing procedures and training documentation.

Requirements

degree in Business, Finance, Accounting, or related field preferred.

experience in legal billing, e-billing, or accounting in a law firm

setting required.

expertise with legal billing software and e-billing portals.

communication and presentation skills, with the ability to adapt training

to different audiences.

organizational skills with attention to detail and accuracy.

to work collaboratively with attorneys, staff, and leadership.

Benefits

Schedule :

Equal Opportunity Statement :

We recognize that diverse experiences, perspectives and backgrounds enable us to be an even stronger company and workplace. Not only will you be welcome here, your unique thoughts and opinions will be encouraged, celebrated and deeply valued.