Studio Manager Job at OVME in Atlanta
MediabistroAtlanta, GA, United States30+ days ago
Job type
- Full-time
Job description3+ years management experience. Exceptional written and verbal communication skills. Ability to thrive in a fast-paced, client-service-oriented collaborative team environment. Social media management experience. Ability to function independently with minimal supervision. Ability to work well independently, in a team environment, and with remote employees. Team player mentality. Strong sense of ownership and urgency. Extremely detail oriented. Self-starter and passion for learning. Strong organizational skills and ability to multi-task in a fast-paced environment. Medical CRM / Zenoti experience a plus. Bachelor’s degree or comparable industry experience preferred. 15 Days Paid Time Off 10 Paid Holidays Medical, Dental, Vision 45 / 55 percent Employee / Employer Split- Primary Medical, Dental, Vision 70 / 30 percent Employee / Employer Split-Dependents Short and Long Term Disability, AD&D, and Life Insurance 100% company-paid 401k Employee Contribution 401k Employer Match- Coming later this year, 2024! Employee Assistance Program (EAP) Resources Overalls LifeConcierge Employee Service Allowance 50% Employee Retail Discount Friends and Family Discount Team Member Referral Bonus
Studio Manager
Department : Studio Team
Employment Type : Full Time
Location : Atlanta, GA
Reporting To : Regional Manager
Description
We are seeking a Studio Manager to oversee the operations and administration of our Studio in Buckhead. As a Studio Manager, you will be responsible for managing the daily activities, ensuring exceptional customer service, and maintaining a smooth workflow within the location. Your strong leadership, organizational, and interpersonal skills will contribute to the overall success and growth of the business
Key Responsibilities
- Oversee and manage the daily operations of the Studio, ensuring efficient and effective delivery of services to clients.
- Supervise and provide guidance to the Studio staff, including aesthetic practitioners, medical aestheticians, medical assistants, and front desk personnel, fostering a positive and collaborative work environment.
- Monitor and analyze key performance indicators (KPIs) to evaluate the Studio’s performance, identify areas for improvement, and implement appropriate strategies.
- Prepare regular reports on the Studio’s activities, financial performance, and operational metrics for management review.
- Implement operational policies, procedures, and standards to ensure consistent high-quality service delivery.
- Coordinate and optimize the appointment scheduling system to maximize productivity while maintaining excellent patient care.
- Monitor and maintain inventory levels of medical and aesthetic supplies, equipment, and products, ensuring their availability and proper storage.
- Collaborate with the clinical team to ensure seamless coordination and communication between the clinical and administrative aspects of the Studio.
- Conduct regular staff meetings to facilitate effective communication, address concerns, and provide ongoing training and development opportunities.
- Manage client inquiries, feedback, and complaints, ensuring timely and satisfactory resolution while maintaining a high level of customer service.
- Oversee the implementation of marketing and promotional strategies to attract new clients and enhance client retention.
- Ensure compliance with relevant regulations, including health and safety standards, privacy laws, and licensing requirements.
Skills, Knowledge, & Expertise
Benefits
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Studio Manager • Atlanta, GA, United States