Sr Supplier Quality & Reliability Manager

Sr Supplier Quality & Reliability Manager

Reporting to the VP, Customer Operation, the Sr Supplier Quality & Reliability Manager will lead a team of technical resources responsible for supplier quality. This key 'in the trenches' leadership position will be tasked with managing the day-to-day operations and activities of the Supplier Quality and Reliability team while developing its people and continuously improving its processes. This individual will interact upstream with design and development teams to improve initial product quality as well as with downstream manufacturing and supply chain functions to ensure lowest cost and fastest time to volume production. This person will communicate at all levels with our customers and suppliers, working closely with internal teams to create outstanding processes and products.

What You'll Do

• Manage geographically distributed organizations and drive major organizational transformations / change initiatives using Six Sigma, SPC, and LEAN processes
• Manage Reliability Failure Modeling using Failure Modes and Effects Analysis (FMEA), Reliability Block Diagram (RBD), and driving corrective actions to reduce the identified risks
• Oversee statistical data analysis, including Regression modeling, Reliability Time series modeling, reliability target setting, warranty trend analysis, and spending forecast for new and existing products
• Provide day-to-day guidance and serve as an escalation point for supplier and product quality engineers
• Drive resolution of reliability and supplier issues within agreed service level agreements
• Mitigate quality issues impacting customers and internal operations
• Coordinate with internal teams to ensure audit objectives are met and maintain compliance with Customer and ISO standards
• Lead Reliability reviews and quality improvements across factory, supplier, and customer quality excursions
• Set reliability and Quality compliance objectives and work to ensure they are met
• Foster a continuous improvement mindset and a data-driven quality culture
• Track internal and external quality issues across cross-functional teams (Quality, Engineering, Procurement, Manufacturing, Suppliers)
• Develop and maintain strong relationships with key suppliers, customers and internal stakeholders
• Demonstrate strong analytical and data-driven decision-making skills
• Interface effectively at all organizational levels, including executives
• Identify relevant Quality-related training needs; develop and deliver training
• Incorporate Quality methodologies into corporate processes
• Exhibit leadership and the ability to resolve complex issues in a timely manner

What You Bring

ZT Systems assesses market data to ensure a competitive compensation package is created for all our employees. The typical base salary for this position is expected to be between $150,375 and $220,550 per year. If hired, the final base salary will be determined on an individual basis taking into consideration experience, skills, knowledge, education and / or certifications.

Base salary is just one component of ZT Systems total rewards philosophy. We take pride in offering a wide range of benefits and perks that appeal to the variety of needs across our diverse employee base. Other rewards may include bonus, paid time off, generous 401k match, tuition reimbursement, wellbeing resources, and more.

We are dedicated to building a diverse, inclusive, and authentic workplace, so if you're excited about this opportunity but your experience doesn't align perfectly with every qualification in the job description, we encourage you to apply anyway. You may be just the right candidate for this or other roles.