Operations Coordinator Texas

This is a remote position.

About Templar Shield

Te mplar Shield is a boutique high-performance consulting firm and ServiceNow Elite Partner. We specialize in Integrated Risk Management Cybersecurity Third-Party Risk Operational Resilience and AI Governance for highly regulated industries including critical infrastructure financial services healthcare energy and public sector.

Position Description :

The Operations Coordinator will provide high-level administrative support to the CEO. This is a high-visibility role requiring discretion excellent judgment and the ability to manage fast-paced confidential and dynamic business operations. The ideal candidate has experience supporting C-suite or Senior Management and is comfortable working in a fast-paced entrepreneurial environment.

Primary Objectives : Executive Support

Manage the CEOs calendar including scheduling meetings prioritizing tasks and resolving scheduling conflicts.

Coordinate domestic and international travel arrangements itineraries and logistics for CEO and C-Suite team.

Schedule / coordinate key client and partner meetings.

Ensure CEO inbox management timely follow-ups and professional correspondence.

Draft and edit emails presentations and reports on behalf of the CEO.

Support expense reimbursement submission and tracking for CEO.

Handle confidential information with integrity and discretion.

Conduct research and compile data for executive decision-making.

Take ownership of special projects as assigned often involving cross-functional coordination.

Operations

Support planning and logistics for internal and external meetings executive retreats and events.

Coordinate materials and collateral inventory and logistics to and from events.

Track and manage event registration lists leads and follow-up tasks.

Maintain and update partner profiles listings and collateral in ServiceNow Partner Portal and App Store.

Coordinate internal event calendar ensuring alignment across events campaigns and partner activities.

Support execution of campaigns via HubSpot (email landing pages nurture flows).

Support social media scheduling and content development with guidance from Channel Manager.

Support creation and updates to sales enablement and collateral materials (case studies one-pagers presentations).

Support Channel Manager in coordination of scheduling calls with partner account executives and partner portal management.

Requirements

Qualifications :

3-5 years of experience supporting a C-level executive or Senior Management ideally in consulting technology or fast-paced startup environments

Excellent verbal and written communication skills

Proven ability to manage multiple priorities and deliver under pressure

Proficient in Microsoft Office Suite Google Workspace Zoom and project management tools (e.g. Asana Trello)

Strong organizational and project management skills; attention to detail is a must

Resourcefulness; must know when and how to take appropriate action

Ability to work well in a team and independently

Enjoy working in an autonomous / independent environment

Available during a standard workday 8-5 per client time zone MT time zone preferred

Preferred :

Prior experience supporting an executive in the cybersecurity risk or SaaS space

Familiarity with ServiceNow or enterprise consulting operations

Bachelors degree in Business Communications or related field

Prior experience in CRM technology

Understanding of partner ecosystems (experience with ServiceNow or other SaaS ecosystems is a plus)

Benefits

What We Offer

• Competitive salary performance-based bonus
• 100% remote work environment
• Health dental vision and 401(k) match
• Paid certifications and continuous learning budget
• Entrepreneurial environment

Required Skills :

Manage the CEOs calendar including scheduling meetings prioritizing tasks and resolving scheduling conflicts. Coordinate domestic and international travel arrangements itineraries and logistics for CEO and C-Suite team. Schedule / coordinate key client and partner meetings. Ensure CEO inbox management timely follow-ups and professional correspondence. Draft and edit emails presentations and reports on behalf of the CEO. Support expense reimbursement submission and tracking for CEO. Handle confidential information with integrity and discretion. Conduct research and compile data for executive decision-making. Take ownership of special projects as assigned often involving cross-functional coordination. Operations Support planning and logistics for internal and external meetings executive retreats and channel / marketing events. Support marketing materials and marketing collateral inventory and logistics to and from events. Track and manage event registration lists leads and follow-up tasks. Maintain and update partner profiles listings and collateral in ServiceNow Partner Portal and App Store. Coordinate internal marketing calendar ensuring alignment across events campaigns and partner activities. Support execution of campaigns via HubSpot (email marketing landing pages nurture flows). Support social media scheduling and content development with guidance from Channel Manager. Support creation and updates to sales enablement and marketing collateral (case studies one-pagers presentations). Support Channel Manager in coordination of scheduling calls with partner account executives. 3-5 years of experience supporting a C-level executive or Senior Management ideally in consulting technology or fast-paced startup environments Excellent verbal and written communication skills Proven ability to manage multiple priorities and deliver under pressure Proficient in Microsoft Office Suite Google Workspace Zoom and project management tools (e.g. Asana Trello) Strong organizational and project management skills; attention to detail is a must Resourcefulness; must know when and how to take appropriate action Ability to work well in a team and independently Enjoy working in an autonomous / independent environment Available during a standard workday 8-5 per client time zone unless otherwise specified

Required Education :

Prior experience supporting an executive in the cybersecurity risk or SaaS spaceFamiliarity with ServiceNow or enterprise consulting operationsBachelors degree in Business Communications or related fieldPrior experience in CRM technologyUnderstanding of partner ecosystems (experience with ServiceNow or other SaaS ecosystems is a plus)

Key Skills

Six Sigma,Lean,Management Experience,Process Improvement,Microsoft Outlook,Analysis Skills,Warehouse Management System,Operations Management,Kaizen,Leadership Experience,Supervising Experience,Retail Management

Employment Type : Full Time

Experience : years

Vacancy : 1