Bilingual Insurance Customer Service Rep

Job Description

Job Description

At Loaiza Agency , were not just another insurance officewere a high-performing, award-winning team with a mission to protect families, support communities, and grow together. Since 2013, we've delivered expert guidance with a personal touch across Rhode Island, Massachusetts, and Connecticut. Were proud to be a bilingual, family-oriented agency that puts people firstour clients and our team. With a supportive, energetic culture and a shared drive for excellence, weve built a workplace where professionals thrive, feel valued, and have fun doing meaningful work.

Were hiring an Insurance Customer Service Representative to be the face and heartbeat of our agency. In this critical role, youll be the first point of contact for clients, underwriters, and partnershelping them with everything from policy questions to claims processing. Youll work in a fast-paced, growth-focused environment where your attention to detail, organizational skills, and friendly demeanor will shine. Whether youre in-office, remote, or hybrid, we offer flexibility, a strong support system, and a clear path for advancementincluding opportunities to move into sales, commercial, life & health, or financial advising roles.

• Base Pay : $42,000$45,000 (depending on experience)
• Bonuses : Monthly and annual opportunities tied to team success
• Benefits : SIMPLE retirement plan, supplemental benefits, and team profit-sharing
• Flexibility : Work remotely, in-office, or hybrid to suit your lifestyle
• Career Growth : Weekly coaching, training, and a clear path for promotion

Ready to join a team where youre supported, celebrated, and set up to grow? Apply today!

Benefits

Annual Base Salary + Bonus Opportunities

Paid Time Off (PTO)

Hands on Training

Tuition Reimbursement

Mon-Fri Schedule

Career Growth Opportunities

Retirement Plan

Weekends Off

Responsibilities

Requirements