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COLLECTOR - BUSINESS OFFICE

COLLECTOR - BUSINESS OFFICE

Clive BehavioralChicago, IL, United States
16 hours ago
Job type
  • Full-time
Job description

Patient Account Representative - Collector

Del Amo Behavioral Health System, a subsidiary of UHS, offers a safe and compassionate environment for individuals seeking hope and healing from emotional, psychiatric, and addiction issues. The organization provides a wide range of inpatient, outpatient, and specialty programs for children, adolescents, adults, and seniors.

About Universal Health Services

Universal Health Services, Inc. (UHS) is one of the nations largest and most respected hospital companies. With annual revenue nearing $10?billion, UHS is recognized as one of the Worlds Most Admired Companies by Fortune and ranked #276 on the Fortune 500.

Job Description

The Patient Accounts Representative - Collector is responsible for submission of electronic and manual billings, account statements, and follow?up with third?party payers and patients for outstanding balances. This role also manages daily cash receipts, maintains insurance logs, prepares and submits insurance billing to primary and secondary payers, and ensures bills are transmitted electronically or manually as required.

Responsibilities

  • Ensure effective implementation of collection measures for uncollected accounts.
  • Follow up on all patient accounts, ensuring resolution within 120 days after discharge.
  • Process patient refunds accurately and document refund adjustments.
  • Maintain accurate records and reports on collection activities.

Qualifications

Education : High School Graduate or equivalent required.

Experience : Experience with insurance billing and at least two years of insurance collections in a hospital setting.

Knowledge / Skills

  • Effective telephone techniques and listening skills.
  • Working knowledge of insurance terms, reimbursement procedures, medical terminology, and hospital services.
  • Ability to perform assignments with minimal supervision and manage complex, high?stress situations.
  • Strong communication, written and verbal, and collaborative skills.
  • Valid California Drivers License for transportation of hospital vehicles.
  • Minimum Requirements

  • Demonstrate job?specific competency within three (3) months of hire date.
  • Complete all required mandatory in?services annually.
  • Undergo TB testing with a PPD skin test or chest X?ray upon hire and annually thereafter.
  • Adhere to facility and department policies and the Corporate Compliance Program.
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