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Customer Success Executive

Customer Success Executive

VirtualVocationsJamaica, New York, United States
30+ days ago
Job type
  • Full-time
Job description

A company is looking for a Customer Success Executive responsible for driving post-sales activities and customer transformations.

Key Responsibilities

Lead the customer's post-sales transformation and align offerings with customer goals

Collaborate with Account Executives to execute integrated pre- and post-sales strategies

Identify potential risks and develop strategies to ensure value realization

Required Qualifications

BA / BS or equivalent required, Master's degree preferred

Minimum of 12 years in a management consulting or leadership role focused on technology-enabled business transformations

Proven success in managing large-scale strategic accounts and leading high-performing teams

Strong experience building relationships with C-level executives in large enterprises

Ability to thrive in rapidly changing environments and adapt strategies accordingly

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Customer Executive • Jamaica, New York, United States

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