Description
- Acts as a liaison between the customer, sales team, production, buying / scheduling, manufacturing, finance, and logistics.
- Act as the voice of the business and is in direct daily contact with the customer.
- Conveys the status of orders, pricing, and deliveries to the customer
- Responsible for supporting sales activities such as Requests for Quotes (RFQs), Purchase Orders, Change Orders, Return Material Authorizations (RMAs), and maintaining both electronic and physical sales order files.
- The Associate also conveys the status of orders, pricing, and deliveries to the customer
Key Responsibilities
Frequent contact with customers, via telephone or emailBuild & maintain positive relationships with customersEntering and updating orders in the ERP systemPartnering with Accounts Receivable to ensure shipments are cleared to be sentCommunicate order changes to planning / schedulingCommunicate product status to the customerParticipates in corrective and preventive actionsCommunicate with Purchasing regarding third-party vendor quotes and lead timesSkills Knowledge and Expertise
Knowledge of working in ERP environmentsHighly skilled in MS Office applications, e. g. Outlook, Excel, Word, AccessProcess orders / change orders,Capable of meeting assigned deadlinesManufacturing experience desiredUnderstanding of sales order managementAbility to create and maintain sales orders and all related documentation (system and paper files)Excellent organizational and time management skillsStrong written and verbal communication skillsData entry skillsMust be eligible to work in the U.S.A.Benefits
Comprehensive Benefits - Enjoy health, dental, and vision coverage.
Generous 401(k) with a company match up to 6%.
Career Growth – Training, mentorship, and promotion opportunities to help you advance.
Inclusive Culture – A welcoming environment that celebrates diversity and teamwork.
Paid sick time leave.10 paid holidays annually.Company-paid life insurance, short-term disability .
✨ Why work with us...
Competitive compensation & benefitsOpportunities for growth and advancementA supportive and dynamic work environmentApply today and take the next step in your career!
The word technology is defined as the practical application of knowledge. Slabe Machines secret to delivering on-time, low-cost, and complex components is to fill a shop with a wide variety of technologically advanced machine tools and ensure that they are efficiently put to use by a team that embraces a wide variety of lean techniques. Adhering to this strategy for the past 80 years has resulted in us becoming world class manufacturer able to offer everything from design and prototyping to full scale production, all at low costs.