Shop Technician II

Schedule : Monday - Friday; 6am -2 : 30pmPosition Purpose : Responsible for the repair and maintenance of machines in the rental fleet, including earth-moving, aerial, landscaping, and material handling equipment. Work ranges in scope from general repairs and maintenance, up to more complex repairs on hydraulic and electrical systems and diesel engines.Key Responsibilities :

• 10% Administrative Work - Documents all work performed on tablet technology, including completion of work orders to capture parts usage and labor, performing parts inventory counts, etc.
• 40% Perform Advance Troubleshooting and Repairs - Performs advanced electrical system troubleshooting and repairs; Performs advanced hydraulic system troubleshooting and repairs; Performs diesel engine troubleshooting and repairs; Performs troubleshooting and repairs on small engines, including fuel systems, oil and air filtration systems, ignition systems, etc.; Performs maintenance and repairs on trailers; Makes welding repairs to equipment and trailers
• 30% Perform Inspections and Audits - Performs aerial lift inspections according to required checklist; Documents all work performed on tablet technology, including completion of work orders to capture parts usage and labor, performing parts inventory counts, etc.; Checks GPS units on equipment and ensures they are activated and properly checking in, and troubleshoots with IT team as needed
• 20% Safety - Follows shop safety protocol, including proper storage of supplies and fuel, proper disposal of waste oils and fluids, and proper lifting and moving of materials and equipment; Safely operates forklift to load, unload, and move equipment and materials in the shop and yardDirect Manager / Direct Reports :
• This position reports to Regional Rental Manager
• This position has 0 Direct ReportsTravel Requirements :
• Typically requires overnight travel less than 10% of the time.Physical Requirements :
• Must continuously stand or walk or regularly requires lifting / handling / carrying material or equipment of moderate weight (8-20 pounds).Working Conditions :
• Typically located in a comfortable indoor area. There may be regular exposure to mild physical discomfort from factors such as dust, fumes or odors, temperature extremes, loud noise, strong drafts, or bright lights.Minimum Qualifications :
• Must be eighteen years of age or older.
• Must be legally permitted to work in the United States.Preferred Qualifications :
• Demonstrated ability to collaborate and work effectively with cross-functional teams
• Ability to convey complex or technical ideas and processes in easy-to-understand terms to diverse audiences
• Ability to negotiate, handle complaints, settle disputes, and resolve grievances with both internal and external customers
• Excellent written and verbal communication skillsMinimum Education :
• The knowledge, skills and abilities typically acquired through the completion of a high school diploma and / or GED.Preferred Education :
• No additional educationMinimum Years of Work Experience :
• 3Preferred Years of Work Experience :
• No additional years of experienceMinimum Leadership Experience :
• NonePreferred Leadership Experience :
• NoneCertifications :
• NoneCompetencies :
• Action Oriented
• Decision Quality
• Tech Savvy
• Communicates Effectively
• Customer Focus
• Drives Results
• Resourcefulness