Assistant Store Manager

Job Description

Job Description

TA Travel Center is a leading operator of travel centers that provides an exceptional customer experience across its gas stations, convenience stores, and restaurants. We are currently seeking an enthusiastic and dedicated Assistant Store Manager to join our team. The successful candidate will assist the Store Manager in overseeing daily operations, maximizing sales, and maintaining high standards of customer service and store presentation.

Key Responsibilities :

• Store Operations :
• Assist in managing the daily operations of the store to ensure smooth and efficient processes.
• Participate in the opening and closing procedures, cash handling, and inventory management.
• Ensure compliance with company policies, procedures, and regulations.
• Oversee the cleanliness and organization of the store, ensuring a welcoming environment for customers.
• Customer Service :
• Ensure exceptional customer service is provided at all times and resolve any customer concerns effectively.
• Promote a customer-focused culture that enhances the shopping experience and drives customer loyalty.
• Train staff on customer service best practices and encourage positive interactions with customers.
• Team Management :
• Support the recruitment, training, and development of store employees.
• Assist in developing employee schedules to meet business needs and ensure adequate coverage.
• Provide ongoing support, coaching, and feedback to team members to foster a positive work environment.
• Inventory Management :
• Assist in managing inventory levels, including ordering, receiving, and stocking of merchandise.
• Implement effective inventory control measures to minimize shrinkage and optimize product availability.
• Help ensure that products are displayed according to merchandising standards.
• Sales Support :
• Assist in achieving store sales goals and financial objectives.
• Monitor daily sales performance and recommend strategies for improvement.
• Participate in promotional activities and special events to increase store visibility and sales.
• Health and Safety Compliance :
• Ensure all store operations adhere to health, safety, and sanitation standards.
• Assist in training staff on workplace safety practices and emergency procedures.
• Conduct regular safety inspections and address any hazards in the store promptly.
• Administrative Duties :
• Assist the Store Manager with administrative tasks, including inventory counts, scheduling, and employee records.
• Prepare and maintain reports on store performance, sales metrics, and customer feedback.
• Execute other duties and projects as assigned by the Store Manager.

Requirements

Physical Requirements :