Burberry is hiring : Operations Associate | Fashion Outlets of Chicago in Rosemon

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Operations Associate | Fashion Outlets of Chicago

Department : RETAIL OFFLINE

Location : Rosemont, Illinois (US-IL), US

INTRODUCTION

JOB PURPOSE

Through your passion for the brand and professionalism you will be responsible for effectively and efficiently supporting the store back of house operations.

RESPONSIBILITIES

• Responsible for all aspects of inventory control, including receiving and handling stock orders from hub or warehouse and ensuring accuracy of products received and reporting any discrepancy.
• Supporting the sales team with retrieving stock in a timely manner, including Omnichannel and stock pullback.
• Keeping the back of house in a tidy manner, compliant with Retail Operations and Standards.
• Quality control on all products at all times and reporting any issues to the store lead.
• Supporting the after-sales process (alterations, repairs, personalization) to elevate the client experience.
• Ensuring all stockroom equipment is working and fully operational, raising any concerns through Ask services immediately.
• Ad-hoc administration, including answering telephone calls, responding and liaising with customer service, stationery and supermarket orders, and general administrative tasks.
• Ad-hoc requests by store management to support events, visual merchandising, stock taking, and other duties.

PERSONAL PROFILE

MEASURES OF SUCCESS

Efficiency of store administration.

FOOTER

Burberry is an Equal Opportunities Employer and treats all applications equally, recruiting purely on the basis of skills and experience.

The expected base salary for this role will generally be between $18.00 and $19.00 per hour at the commencement of employment. However, the base salary if hired will be determined on an individualized basis and is only part of the total compensation package, which may also include commission earnings, discretionary bonuses, short and long-term incentive packages, and Company-sponsored benefit programs.

This position is at-will, and the Company reserves the right to modify the base salary (as well as any other discretionary payment or compensation program) at any time, including for reasons related to individual performance, Company or individual department / team performance, and market factors.

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