Senior Software License Management Analyst (Henderson)

Senior Software License Management Analyst

At Columbia, we create a great place to work by offering a unique brand of relationship banking and fostering a culture where associates thrive. We are dedicated to supporting our customers and communities, and we can only achieve this through the dedication of our associates. We value Trust, Ownership, Growth, Empathy, Teamwork, Heart, Enjoyment, and Relationships, and we are eager to meet candidates who embody these core values. We are always on the lookout for results-focused individuals who can think independently, work collaboratively, and support our broader purpose. Think of us as financial partners, because at Columbia, we believe the best way forward is together. Together for people. Together for business. Together for better.

About the Role

We are seeking a detail-oriented and strategic Software Asset Management (SAM) Analyst to join our Technology Governance team. This role is critical in ensuring software compliance, optimizing license usage, and supporting enterprise-wide software lifecycle management.

• License Inventory Management - Maintain a centralized and accurate inventory of all software licenses and entitlements across the organization.
• Usage Monitoring & Optimization - Maintain accurate software inventory and license records using platforms such as ServiceNow SAM. Track software usage to identify overutilized licenses that may pose compliance or cost risks, and underutilized licenses that present opportunities for cost savings and optimization.
• Compliance & Audit Readiness - Ensure license compliance with vendor agreements and prepare documentation for internal and external audits.
• Renewal & Lifecycle Governance - Monitor renewal dates, manage terminations, and align software lifecycle events with procurement and vendor strategies.
• Discovery & Reconciliation - Use automated discovery tools to reconcile actual software usage with entitlements and identify gaps or risks.
• Reporting & Dashboards - Develop and maintain dashboards for license tracking, spend analysis, and compliance metrics to support decision-making.
• Cross-Functional Collaboration - Work closely with IT, procurement, finance, legal, and security teams to align software asset management with enterprise goals.
• Troubleshoot and resolve complex technical issues related to ServiceNow GRC and data engineering pipelines.
• Demonstrates compliance with all bank regulations for assigned job function and applies to designated job responsibilities knowledge may be gained through coursework and on-the-job training. Keeps up to date on regulation changes.
• Follows all Bank policies and procedures, compliance regulations, and completes all required annual or job-specific training.
• Maintain a working knowledge of Bank's written policies and procedures regarding Bank Secrecy Act, Regulation CC, Regulation E, Bank Security and other regulations as applicable to this job description.
• May be asked to coach, mentor, or train others and teach coursework as subject matter expert.
• Actively learns, demonstrates, and fosters the Columbia corporate culture in all actions and words.
• Takes personal initiative and is a positive example for others to emulate.
• Embraces our vision to become Business Bank of Choice
• May perform other duties as assigned.

About You

Bachelor's Degree in Information Technology, Computer Science, Information Systems, or Business Administration. Required. 3-8 years of experience in software asset management or IT governance. Strong understanding of software licensing models and compliance frameworks. Experience with ITAM tools such as ServiceNow, Flexera, or equivalent. Familiarity with ITIL practices and software lifecycle processes. Excellent analytical, organizational, and communication skills. Required.

Job Location(s)

Ability to work fully onsite at posted location(s). WA, ID, CO, UT, OR, CA, AZ, NV

Our Benefits

We offer a competitive total rewards package including base wages and comprehensive benefits. The pay range for this role is $90,000.00 - $125,000.00, and the pay rate for the selected candidate is dependent upon a variety of non-discriminatory factors including, but not limited to, job-related knowledge, skills, and experience, education, and geographic location. The role may be eligible for performance-based incentive compensation and those details will be provided during the recruitment process. We offer eligible associates comprehensive healthcare coverage (medical, dental, and vision plans), a 401(k)-retirement savings plan with employer match for qualifying associate contributions, an employee assistance program, life insurance, disability insurance, tuition assistance, mental health resources, identity theft protection, legal support, auto and home insurance, pet insurance, access to an online discount marketplace, and paid vacation, sick days, volunteer days, and holidays. Benefit eligibility begins the first day of the month following the date of hire for associates who are regularly scheduled to work at least thirty hours weekly.

Our Commitment to Diversity

ColumbiaBank is an equal opportunity and affirmative action employer committed to employing, engaging, and developing a diverse workforce. All qualified applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, age, sexual orientation, gender identity, gender expression, protected veteran status, disability, or any other applicable protected status or characteristics. If you require an accommodation to complete the application or interview(s), please let us know by email.