Job Description
Job Description
Purpose : This full-time, 35-hour / week administrative position is responsible for ensuring the compliance of the Housing Choice Voucher Program participants and landlords with all relevant federal and Authority rules and regulations. This position will report to the Quality Control Supervisor, Assistant Director of HCVP, and Director of HCVP.
Essential Job Functions :
- Maintains multiple case files of program participants.
- Verifies eligibility of participants and landlords.
- Brief participants on Section 8 rental assistance according to the Authority’s Agency Plan, federal rules and regulations, and sound counseling principles.
- Communicate with landlords, agents, and real estate office personnel.
- Accurately calculates tenant payments and housing assistance payments in accordance with HUD regulations.
- Keeps thorough, accurate records of documents to assist in the development of statistical data and reports.
- Works closely with inspection staff with regard to inspection of units and rent reasonableness
- Executes contracts and leases between ACHA and tenants
- Works with and understands the Elite system, making all adjustments in the system when necessary.
- May be assigned other duties, including work in other functional areas to cover absences or relief, to equalize peak work periods or otherwise balance the workload.
- Must have experience with Project Based Vouchers (PBV) as needs arise.
- Communicate professionally, both verbally and in writing, with participants and staff.
- Must report to work at the scheduled time and is seldom absent from work; must complete work in a timely, accurate, and thorough manner.
Skills and Performance Factors :
Knowledge of general operations and procedures of a public housing agency (PHA).Must be highly organized and have the ability to manage caseload utilizing proprietary software used by ACHA.Knowledge of the local, state and federal laws governing public and other subsidized housing programs, including health and fire regulations, landlord / tenant regulations, leasing of property and eviction.Knowledge of real estate industry and local housing issuesKnowledge of counseling principles and procedures.Must possess and maintain a current and valid Pennsylvania Driver’s LicenseAbility to communicate with people from a broad range of social and economic backgroundsFamiliarity with dispute resolution concepts.Required Education / Experience :
High school diploma, GED, or equivalent required; College degree preferred.Minimum two (2) years of experience in counseling, preferably in the fields of housing management, Section 8 housing, real estate, or an equivalent combination of education, training, and experience.Proficient in Microsoft Office (Word, Outlook, Excel, etc) and use of Adobe.Discretion and confidentiality when handling sensitive information.Knowledge of Section 8 (Projects and Tenant-Based Vouchers) preferred.Must have a valid driver’s license and reliable vehicle.Physical Requirements : Work is performed in an office setting. Must have a level of manual dexterity sufficient to allow for the operation of a computer, telephone, fax machine, calculator, etc. Ability to move, handle, or lift small objects around desk area, i.e. files, computer printouts, reports, calculator, office supplies, etc.
If you require assistance when completing the employment application or you anticipate a need for accommodation during the selection process due to a disability, then please contact the Human Resources Department at 412-402-2436 or HR@achsng.com.
As a condition of employment, the candidate must successfully pass a post-offer physical examination, drug screen, and background security review with regular full-time employment being contingent upon successful completion of a probationary period.