Store Director

Store Director

Job Category : AG Supermarkets

Location : Essex Junction, VT 05452, USA

Position Responsibilities / Accountabilities :

Lead, motivate, and hold store associates accountable to achieve goals and drive high performance. Provide constructive feedback and ensure compliance with company policies and procedures.

Uphold and promote company values in all internal and external interactions, maintaining strong communication with team members, customers, vendors, and the community.

Drive sales growth, develop and execute effective marketing strategies, and optimize in-store merchandising to enhance customer experience and profitability.

Oversee daily department operations, including inventory management, staff development, training, and scheduling. Ensure compliance with all safety, health, and regulatory requirements.

Foster relationships with vendors to secure competitive pricing, introduce new products, and curate high-quality offerings tailored to customer preferences.

Monitor market trends, competitor activities, and store performance, identifying opportunities for improvement and implementing targeted solutions to enhance sales and service.

Ensure high standards of customer service and community engagement, with a focus on creating a clean, welcoming store environment.

Conduct regular staff performance evaluations, provide coaching, and create personalized plans for employee development, including succession planning.

Manage department schedules, inventory counts (including overseeing perishable and grocery inventories), and promotional displays to support store objectives and increase sales.

Stay current with industry trends, attend food shows, and engage vendors to continuously optimize product selection and pricing.

Lead by example in all areas of store operations, setting high standards for customer service, teamwork, and overall store performance.

Performs other duties as assigned or required.

Essential Skills & Experience :

At least 2 years of experience in retail / grocery experience.

Must be 18 years of age or older.

Extensive experience in both perishable and non-perishable departments, with a strong understanding of category management, merchandising, inventory control, and food safety standards.

Proficiency in store management computer applications, including inventory management systems, reporting, and Microsoft Office Suite.

Strong leadership and team management skills, with the ability to motivate, train, and develop employees.

Exceptional interpersonal and communication skills, capable of effectively engaging with customers, employees, and senior management.

Ability to drive sales and profitability through strategic planning, budgeting, and performance analysis.

Strong problem-solving and decision-making abilities to address operational challenges and improve store efficiency.

Ability to manage multiple priorities, ensuring smooth daily operations while maintaining high service and quality standards.

Experience in compliance and safety regulations to protect company assets and maintain a secure environment.

Customer-focused mindset, dedicated to creating a welcoming shopping experience and addressing customer needs proactively.

Non-Essential Skills & Experience :

ServSafe Certified or equivalent preferred

Physical Demands & Work Environment :

Frequent lifting, pushing, carrying, and pulling of weights between 20-40lbs, with occasional lifting over 40lbs.

Standing for extended periods of time (90% of the time) and walking (10%).

Frequent balancing, stooping, kneeling, bending, and reaching above and below waist level.

Working in various temperature-controlled environments, including : freezers (extreme cold), areas near ovens (extreme heat), receiving areas with occasional humidity or wet flooring, outside temperatures (2% of the time).

Hard tile / cement flooring with anti-fatigue mats available

Required : Slip-resistant footwear, various cleaning supplies, cutting gloves, and any other items necessary to support total store needs.

Machines, tools, and equipment used : Baler, Pallet Jack and Box Cutters and other machinery, tools, and equipment used within the store location to support business needs.

Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.