Service Writer

Service Writer

Build the Future with Us EquipmentShare is Hiring

At EquipmentShare, we're assembling the best team on the planet to build something that's never been built before. We're on a mission to transform an industry that's been stuck in the past by empowering contractors and communities through innovative technology, real-time support, and a team that truly cares. We're hiring a Service Writer at our rental facility in Fort Worth, TX, and we're looking for someone who's ready to grow with us, bring energy and drive to their work, and help us build the future of construction.

Service Writers are responsible for :

• Writing customer damage work orders, ordering parts and billing work orders
• Assisting the service manager to manage customer damage and internal work orders
• Responding to inbound leads and guiding customers through the EquipmentShare rental process
• Expanding our existing customer base by building relationships with contractors and construction company principals
• Maintaining and nurturing existing customer relationships
• Promptly responding to and resolving customer inquiries, requests, complaints or other communications
• Developing new sales strategies and techniques to increase our market share and improve our customer experience

Why EquipmentShare? Because we do things differently and we think you'll feel it from day one. We're a people-first company powered by cutting-edge technology. That means our proprietary T3 platform doesn't just run our business it also makes your job easier, safer, and more connected.

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A Workplace For All

At EquipmentShare, we believe the best solutions come from a team that reflects the world around us. Our initiative A Workplace For All is rooted in the belief that we must work together to solve some of the toughest problems in construction. That means attracting, developing, and retaining great people from all walks of life. We value different backgrounds, talents, and perspectives. We want you to feel like you belong here because you do. EquipmentShare is an EOE M / F / D / V. Employment is contingent on passing a background check. Additionally, some roles require passing a drug test, depending on the job responsibilities.