Senior Product Manager
Wells Fargo is seeking a senior product manager that will support our agent experience products to ensure that customer support team members can provide the best experience possible over the phone. This involves creating usable digital experiences that are efficient and ultimately reduce call handling times. You'll partner across various technology groups to provide solutions that will ensure our customer support teams can do their job accurately and as efficient as possible.
In this role, you will :
Required qualifications :
Desired qualifications :
Job expectations :
Posting end date : 16 Nov 2025
We value equal opportunity
Wells Fargo is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic.
Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions commensurate with the business unit's risk appetite and all risk and compliance program requirements.
Applicants with disabilities
To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo.
Drug and alcohol policy
Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy.
Wells Fargo recruitment and hiring requirements :
Req Number : R-499124
Senior Product Manager • Charlotte, NC, US