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Call Center Representative

Call Center Representative

IdeaboxproLas Vegas, NV, United States
17 days ago
Salary
$36,000.00–$59,000.00 yearly
Job type
  • Full-time
Job description

Job Ad : Call Center Representative - Think Tell Junction (Las Vegas, NV)

Job Title : Call Center Representative

Company : Think Tell Junction

Location : Las Vegas, NV

Salary : $36,000 - $59,000

Job Type : Full-Time

About Us :

Think Tell Junction is a dynamic marketing agency committed to helping businesses amplify their brand presence through innovative strategies and cutting-edge solutions. We believe that data is at the heart of effective marketing, and we are looking for a meticulous Data Entry Clerk to join our team. Our collaborative environment fosters creativity and professional growth, making us a great place to build your career.

Job Description :

We are seeking a dedicated and motivated Call Center Representative to join our dynamic team. In this role, you will be the first point of contact for our valued customers, providing exceptional service and support. You will engage with customers primarily over the phone, addressing inquiries, resolving issues, and helping them navigate our products and services. This position is ideal for individuals who are passionate about customer service and enjoy communication.

Responsibilities :

  • Answer incoming calls from customers and assist with inquiries or issues.
  • Provide accurate information about products, services, and promotions.
  • Resolve customer complaints in a timely and efficient manner.
  • Document customer interactions and maintain records in our database.
  • Follow up on unresolved issues to ensure customer satisfaction.

Skills Required :

  • High school diploma or equivalent; a degree in a related field is a plus.
  • Proven experience in customer service or call center roles.
  • Excellent verbal communication and active listening skills.
  • Strong problem-solving abilities and critical thinking skills.
  • Ability to handle high call volumes while maintaining a positive attitude.
  • Proficiency in using computers and familiarity with customer service software.
  • Benefits :

  • Competitive salary ranging from $36,000 to $59,000.
  • Comprehensive health, dental, and vision insurance.
  • Paid time off, holidays, and sick leave.
  • Opportunities for professional development and career advancement.
  • Supportive and inclusive work environment in Las Vegas.
  • If you are a detail-oriented professional looking to contribute to a growing marketing agency, apply today to join Think Tell Junction as a Call Center Representative !