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Network Technician

Network Technician

Netsync Network SolutionsBellaire, TX, United States
19 hours ago
Job type
  • Full-time
Job description

Netsync Network Solutions is a leading provider of network and IT solutions, dedicated to helping businesses achieve their technology goals through innovative and efficient solutions. Our team of experts is committed to delivering top-tier services and support, ensuring our clients' networks are robust, secure, and optimized for peak performance.

Detailed Description :

  • We are seeking a skilled and motivated Network Technician to join our team in Bellaire, Texas. This is an onsite position within our Network Operations Center (NOC) environment. The ideal candidate will have a strong background in network technologies.

Roles and Responsibilities :

  • Maintain strong working relationships with customer and team.
  • Work on site hardware failure cases for Netsync's Network Support service contracts.
  • Perform network appliance installations.
  • Customer, Partner / Vendor and cross-department relationship / partnership management.
  • Manage and update support cases in Customer, Netsync and OEM systems.
  • Collaborate with team to maintain availability for 24x7 support.

    • Additional Duties :

  • Assist in continual improvement to further streamline and automate existing processes and procedures.
  • Assist Netsync's NOC with Network Support cases.
  • Continued technical education in the networking field.
  • Assist with end user compute repairs.
  • Upkeep of work area.
  • Attend and contribute to weekly team meetings.
  • Other responsibilities as assigned by management.

    • Skills and Experience :

  • 1 or more years IT experience.
  • Solid understanding of networking and security including routing / networking and TCP-IP protocols.
  • Able to routinely lift at a minimum 40 lb.
  • Strong attention to detail.
  • Strong communication skills
  • Strong organizational skills
  • Strong customer service skills
  • Curiosity and strong desire to constantly learn.
  • Proficient in Microsoft Office's suite of programs.

    • Minimum Qualifications / Technical and Education Requirements :

  • High School Diploma or Equivalent, CCNA or an equivalent from another manufacturer / vendor (Network+, JNCIA, ACSA).
  • Valid Driver's License.
  • Clean Driving Record.
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    Network Technician • Bellaire, TX, United States

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