Field Service Representative - Indiana

Field Service Representative - Indiana

RCIS provides insurance and superior services through leading agents to protect America's farmers and ranchers. It's been an innovator in crop insurance since the crop insurance business was privatized by the federal government in 1980. Today it's one of the nation's largest crop insurance providers, offering risk management protection in all 50 states through a national network of about 4,000 professionally trained and licensed agents.

We are currently looking for a Senior Field Service Representative to handle a large book of business with accounts in Indiana. Estimated windshield time is 50%. This is a work from home role with a company car provided. The ideal candidate must live in the territory. However, we may consider other locations within the region.

In this critical role you will be responsible for but not limited to :

• Delivers profitable growth through selling a broad and differentiated suite of solutions in a unified way and manage the existing portfolio.
• Develops intimate knowledge of agent's business model and proposition, and creates a business plan which optimizes identified opportunities that align with our growth strategies
• Leads and manages holistic agent and customer value propositions to deliver profitable growth.
• Retain business and grow market share in assigned territory by providing an enhanced customer experience for RCIS agents.
• Educate agents on RCIS products and provide consultation on how to more effectively market RCIS products to their customers and grow their business.
• Identify new or enhanced products and services that will assist agencies in maintaining and growing their business with RCIS.
• Identify training needs and take a lead role in training agents on RCIS products and software. Coordinate and present at agent training meetings.
• Identify and analyze processing & servicing issues, make recommendations for solutions and collaborate with applicable departments to drive toward resolution.
• Ensure that agents are complying with all regulatory requirements related to processing their business, working with other departments to establish quality control processes as needed.
• Provide subject matter expertise and assist in the development of SOPs as appropriate.

Basic Qualifications : Bachelor's Degree with 6 or more years of experience in the Crop Insurance, sales or market-facing area OR Zurich Certified Insurance Apprentice, including Associates Degree with 6 or more years of experience in the Crop Insurance, sales or market-facing area OR High School Diploma or equivalent with 8 or more years of experience in the insurance sales or market-facing area AND Experience building and managing relationships externally and internally and meeting sales, retention and profitability goals Experience identifying business trends, changes in market conditions and competitor activity

Preferred Qualifications : Experience in Crop Insurance Ability to execute effective sales strategies Market and distribution experience in the insurance industry Strong understanding of insurance industry from a market and underwriting perspective Strong verbal and written communication skills

At Zurich, compensation for roles is influenced by a variety of factors, including but not limited to the specific office location, role, skill set, and level of experience. In compliance with local laws, Zurich commits to providing a fair and reasonable compensation range for each role. The compensation indicated represents a nationwide market range and has not been adjusted for geographic differentials pertaining to the location where the position may be filled. The proposed salary range for this position is $85,500 - $130,000, with short-term incentive bonus eligibility set at 15%.

Zurich in North America is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race / ethnicity, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.