Job Description
Job Description
Description :
Thousand Oaks, CA MUST BE LOCAL
- Will need to be onsite as needed (hybrid schedule)
Max 8-10 days per month onsite approximately dependent on business needs
Reporting to : Manager, Training and Development
Job Summary
The Training and Development Associate on the GCO Global Learning and Performance Learning Enablement & Operations Team supports training events (e.g., New Hire Training, Semester Meetings, Launch Training) in both virtual and live settings. In this vital role, you will be responsible for communicating and collaborating with business unit trainers and leaders on training events, materials, processes, and systems. This individual must have strong written and verbal communication skills, the ability to identify needs, streamline processes, and meet deliverables. This role will help support and understand current operations, redefine processes, and lead CLIENT into a seamless and efficient operating model.
This position is a hybrid role and will require candidate to support in-person trainings and meetings at client headquarters in Thousand Oaks, CA.
Responsibilities of this position will include :
Support commercial training events for multiple business units (including logistical support during an event)Management of participant rostersRun and / or distribute reports from various systems (e.g., LMS, Tableau, Zoho)Manage communication for training classes (e.g., welcome / travel logistics letters)Send communications to participants and coordinate with trainer on class participant responses.Reserve conference rooms / neighborhoods, order catering, and manage badge access requests.Onsite support during live training events (e.g., post signage, provide office supplies, technical support)Managing class surveys (i.e., collecting results / communicating results, archiving)Archiving of certain training records (e.g., certifications, training rosters)Understand and help support trainers with training tools and technologies (e.g., LMS, Learning Hub, SharePoint, Trainer’s Toolbox)Help trainers with creating playlists in Learning Hub or updating SharePoint sites, if necessaryManage / update new hire checklists and LMS assignment vehicles.Collaborate with management on calendars and event planning.Monitor specific email inboxes to answer questions, provide information and / or resolve issues.Print and ship training materials, as needed.Review existing files to ensure audit readinessAssist in providing documentation for inspections / audits.Adhere to processes and standards and suggest improvements.Support and drive special projects as needed.Preferred Qualifications
Bachelor’s degree and 2 years in Learning and Development, Event Management, Business, Pharmaceutical / Biotechnology Industry, Admin Support ORPrevious job experience in Learning and Development in the Pharmaceutical / Biotechnology IndustryProven ability / experience coordinating small to large training events.Experience with managing relationships with competing demands and prioritiesStrong customer service skillsStrong time management, organization, and prioritization skillsStrong problem-solving skillsStrong written and verbal communication skillsExceptional attention to detail with the ability to multi-taskAbility to work well in teams and interact effectively with various levels of management.Willingness to be flexible to meet team goals and priorities.Strong computer and database skills with Microsoft Word, PowerPoint, Excel, Outlook, and TeamsExperience with databases and business analysis tools (e.g., Tableau, Power BI, SharePoint, Learning Management Systems) a plus.Able to lift 25 lbs.