Digital Product Analyst

Digital Product Analyst - Contract Raleigh, NC $53.00 - $60.00 / hr.

The final salary or hourly wage, as applicable, paid to each candidate / applicant for this position is ultimately dependent on a variety of factors, including, but not limited to, the candidate’s / applicant’s qualifications, skills, and level of experience as well as the geographical location of the position.

Applicants must be legally authorized to work in the United States. Sponsorship not available.

Our client is seeking a Digital Product Analyst in Raleigh, NC.

Role Description

Business Case Development Solicit, document, and refine business requirements, to solve business problems and identify improvement opportunities.

Ensuring clear understanding is achieved, while operating with both a strategic and analytical mindset.

Project Execution Work closely with Digital team members in a high-paced matrixed environment to implement assigned initiatives.

Act as liaison to Product Manager to quickly resolve potential blockers. Partner with Program Delivery, Technology and QA teams to develop robust testing and approval criteria.

Data Analysis Leverage combination of internal metrics and industry trends to aid in decision making. Aggregate data from user feedback from online, contact center, and other channels to aid in business case development.

Establish ongoing metric requirements for post implementation tracking to measure effectiveness.

• Collaboration Partner with resources across Digital team on day-to-day bases. With an emphasis on fostering teamwork and compromise, while driving to a common goal.
• Communication Responsible for development of internal and external communication plans. Partnering across the team to accurately assess change management requirements, organizational readiness, and external / marketing content as needed.
• Mentoring Provide mentorship, coaching, and training to other members of Product team.

Skills & Requirements

• 5 years minimum experience working in large, enterprise level programs / projects, must have a background working on Digital domains.
• Strong preference is for someone to come out of the banking / financial industry given they’ll be able to hit the ground running
• Proven ability to define and solve complex business problems, leveraging best in class technical solutions.
• Strong experience working between multiple projects simultaneously, with varied degrees of complexity and duration.
• Experience in Product Development Lifecycle, ideally within an Agile framework.
• Excellent communication, written and oral.
• Education : Bachelor’s Degree and 5+ years Digital Banking Services and Financial Institution experience OR High School Diploma or GED and 10+ years Digital Banking Services and Financial Institution experience.

Benefits / Other Compensation

This position is a contract / temporary role where Hays offers you the opportunity to enroll in full medical benefits, dental benefits, vision benefits, 401K and Life Insurance ($20,000 benefit).

Why Hays?

You will be working with a professional recruiter who has intimate knowledge of the industry and market trends. Your Hays recruiter will lead you through a thorough screening process in order to understand your skills, experience, needs, and drivers.

You will also get support on resume writing, interview tips, and career planning, so when there’s a position you really want, you’re fully prepared to get it.

Nervous about an upcoming interview? Unsure how to write a new resume?

Visit the Hays Career Advice section to learn top tips to help you stand out from the crowd when job hunting.

Hays is committed to building a thriving culture of diversity that embraces people with different backgrounds, perspectives, and experiences.

We believe that the more inclusive we are, the better we serve our candidates, clients, and employees. We are an equal employment opportunity employer, and we comply with all applicable laws prohibiting discrimination based on race, color, creed, sex (including pregnancy, sexual orientation, or gender identity), age, national origin or ancestry, physical or mental disability, veteran status, marital status, genetic information, HIV-positive status, as well as any other characteristic protected by federal, state, or local law.

One of Hays’ guiding principles is do the right thing’.

We also believe that actions speak louder than words.

In that regard, we train our staff on ensuring inclusivity throughout the entire recruitment process and counsel our clients on these principles.

If you have any questions about Hays or any of our processes, please contact us.

In accordance with applicable federal, state, and local law protecting qualified individuals with known disabilities, Hays will attempt to reasonably accommodate those individuals unless doing so would create an undue hardship on the company.

Any qualified applicant or consultant with a disability who requires an accommodation in order to perform the essential functions of the job should call or text 813.336.5570.

Drug testing may be required; please contact a recruiter for more information.