Complex Claims Director, Cyber

Who are we?

A strategic and trusted insurance partner, Berkshire Hathaway Specialty Insurance (BHSI), provides a broad range of commercial property, casualty and specialty insurance coverages and outstanding service to customers and brokers around the world. As a part of Berkshire Hathaway’s insurance operations, we bring our solutions to market with our stellar brand name, top-rated balance sheet, and the expertise of our global team of professionals, who exude excellent capabilities and strong character.

We are a value-based organization where respect, integrity, excellence, collaboration, and passion define who we are and how we do business. We value diversity of backgrounds, experience, and perspectives and strive to foster an inclusive environment that enables all our team members to reach their highest level of professional and personal goals. We are one team committed to building a culture where every teammate has the opportunity to contribute and be recognized. Would you like to be part of the team building the finest property, casualty, and specialty lines insurance company in the world?

Learn more about our unique culture and history.

Job Opportunity :

BHSI has an exciting opportunity for a Complex Claims Director who will independently handle a diverse mix of matters consisting of Cyber / Media / Tech / MPL claims underwritten out of the Executive and Professional Liability unit. We are seeking an experienced professional to join our growing team in our Boston, Chicago, or New York BHSI office location. Candidate must have strong technical and analytic skills, as well as excellent interpersonal skills, as this role will have a high level of interaction with customers, brokers, outside counsel (defense and coverage), mediators, underwriters, actuaries, and senior management.

Duties & Responsibilities :

• Handle a pending claims case load consisting of Cyber, Tech E&O, Media, and Professional Liability claims.
• Independently evaluates information on coverage, liability, and damages to determine the extent of exposure to the insured and the company, with limited assistance from outside counsel.
• Collaborate with defense counsel on strategy and resolution. Effective participation in mediations on complex claims.
• Duties may include but are not limited to : proactively handling claims from first notice of loss through ultimate resolution, working with and advising internal partners on claims, developing a proactive plan of action for ultimate resolution, obtaining budgets and meeting with clients, counsel and brokers and reviewing and providing advice on policy wordings and risk selection.
• Provides outstanding customer service and technical expertise; works well with the insured, broker and underwriters in the handling and adjudication of claims.
• Analyze and draft coverage letters as appropriate and communicates complex coverage positions effectively.
• Drafts reports and makes recommendations concerning reserve changes.
• Travels to conferences, mediations, and client meetings as necessary.

Qualifications, Skills and Experience :

BHSI Offers :

Comprehensive Health, Dental and Vision benefits.

NOTE : This job description is not intended to be all-inclusive. Team Member may perform other related duties as negotiated to meet the ongoing needs of the organization.

The base salary range for this position in New York is from $150,000 to $170,000, along with annual bonus eligibility. A candidate’s salary is determined by their relevant skills and experience. We value our teammates – both their capabilities and character – as demonstrated by our amazing culture.

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