Document Management Associate

Document Management Associate

It's fun to work in a company where people truly believe in what they're doing! We're committed to bringing passion and customer focus to the business.

For the Document Management Associate, Covius is seeking an individual with high attention to detail who will assist with opening, prepping, sorting, and data entry of incoming mail in an environment that supports multiple clients.

Essential Functions

• Sort, track and report incoming mail, scanning numbers, and noting daily box counts
• Update daily logs and reporting as required for tracking, billing and reconciliation
• Complete data collection from physical mail into our system of record with high level of accuracy and specific focus on document validation, signature verification, and ability to identify and document any markings contained on the documents
• Support the quality control (QC) process of all incoming mail
• Assist management with USPS pick up at the local Post Office
• Request, setup and prepare aged documents for storage to be picked up for off-site storage
• Research and provide information for missing documents or escalation issues
• Attend ongoing training and assist leadership with review and provide feedback for training documentation to assist the team with future training sessions
• Clerical tasks such as printing separator sheets, ordering and distributing supplies, printing missing documents, etc.
• Perform minor maintenance on office / mailroom equipment
• Move or lift boxes or containers of documents for sorting, scanning, preparation and processing. Weight may be up to 30 lbs.
• Ability to effectively communicate with multiple levels of leadership throughout the company. Escalate issues constructively and proactively for resolution
• While performing the duties of this position, the employee will view, have access to, and work with confidential financial data. The employee must adhere to strict confidentiality policies and procedures
• Work on special projects as requested, including but not limited to, system testing, reviewing and providing feedback to update training material, policy and procedures, etc.
• Employee will be expected to hit consistent accuracy and production goals as defined by their leadership

Education

Experience

Essential Knowledge, Skills & Abilities

Working Conditions

Work is performed in climate controlled indoor administrative office setting. The noise level in the work environment is usually quiet to moderate, depending upon office or meeting location.

Physical Demands

While performing the duties of this job, the employee is regularly required to communicate. The employee frequently is required to remain stationary. The employee is occasionally required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms; stoop, kneel, crouch, or crawl. The employee must occasionally lift and / or move 10 pounds. Vision : Close and distance required with ability to see objects in presence of glare or bright lighting (e.g., computer screen). Speech / Hearing : Frequently interact with management, vendors, coworkers, industry constituents, clients and the public.

Benefits

Covius is committed to equal opportunity in all employment practices to all qualified applicants and employees without regard to race, color, religion, gender, gender identity, age, national origin, pregnancy, disability, genetics, marital status, military or veteran status or any other protected category as established by local, state and federal law. This policy applies to all aspects of the employment relationship including recruitment and hiring, placement, promotion, transfer, compensation, disciplinary action, layoff, leaves of absence, training and termination. All such employment decisions will be made without unlawful discrimination based on any prohibited basis.

The essential functions, working conditions and physical demands described above are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position.

If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!