District Operations Director - Single Family HomesKorn Ferry • Indianapolis, IN, US
District Operations Director - Single Family Homes
Korn Ferry • Indianapolis, IN, US
18 hours ago
Job type
- Full-time
Job descriptionDrive a resident-first culture by ensuring seamless onboarding, proactive communication, and responsive issue resolution across all touchpoints. Leverage resident feedback and satisfaction data to evolve service offerings, improve retention, and build long-term loyalty. Partner with leasing teams to monitor inventory, pricing, and occupancy trends, ensuring alignment with market demand and performance goals. Reinforce tenant policies and procedures while maintaining a positive, service-oriented relationship with residents. Lead the development and execution of annual operating budgets across assigned markets, with a focus on service cost management and NOI optimization. Oversee accounts receivable, rent collection, and resolution of arrears, ensuring minimal variance and strong financial performance. Review financial reports regularly to identify trends, risks, and opportunities, implementing corrective actions as needed. Contribute to long-term planning and investment prioritization in alignment with the client’s growth strategy. Manage two Area Directors and a regional team of 50–60 employees, ensuring clear accountability, performance consistency, and adherence to company policies. Identify workload efficiencies and talent gaps, optimizing team structure and resource allocation across markets. Lead workforce planning efforts in partnership with HR and third-party recruiters to support hiring, onboarding, and retention. Maintain active real estate licensure and ensure compliance with state-specific laws and regulations across Illinois, Indiana, and Ohio. Collaborate with internal stakeholders and external partners to align operations with broader strategic goals and regulatory requirements. 10–15+ years of senior-level operational leadership within residential real estate, property management, or single-family rental (SFR) environments, overseeing large-scale, multi-market portfolios with complex regulatory and municipal dynamics. Proven ability to lead multidisciplinary regional teams across leasing, service, field operations, and resident experience, driving performance, accountability, and cultural alignment across diverse geographies. Strong financial oversight and budgeting expertise, with a track record of managing service-related costs, optimizing NOI, and delivering consistent results across KPIs such as collections, renewals, and retention. Experience navigating multi-state real estate laws and compliance, ideally with licensure in Illinois, Indiana, or Ohio, and a deep understanding of municipal engagement, housing authorities, and public-sector coordination. Demonstrated success leading through organizational change, including assessing team dynamics, identifying talent gaps, and building bench strength to support long-term growth and operational resilience. Exceptional interpersonal and communication skills, with the ability to build trust, manage conflict, and influence cross-functional teams, third-party vendors, and internal stakeholders. Inspirational, low-ego leadership style that fosters collaboration, encourages ownership, and leads with empathy, structure, and clarity. Comfortable operating in high-visibility, high-accountability environments, with a focus on resident satisfaction, team development, and community engagement. Strong understanding of strategic planning and operational execution, with the ability to translate corporate goals into market-level performance and team alignment. Proficiency in Microsoft Office Suite and property management platforms, including YARDI, with a commitment to data accuracy, reporting integrity, and system compliance.
Job Description
Korn Ferry has partnered with our client on their search for the role, District Operations Director - Single Family Homes.
District Operations Director – Indianapolis, IN (on-site)
Key Responsibilities
Operations & Property Management
- Oversee day-to-day operations across Chicago, Indianapolis, and Ohio, ensuring consistent execution of company procedures and a high-quality resident experience.
- Provide strategic oversight of property management functions, including service delivery, maintenance, renewals, and collections, with a focus on KPI achievement and cost control.
- Navigate complex municipal environments, especially in Chicago, by building strong relationships with housing authorities and local agencies to ensure compliance and operational fluidity.
- Lead vendor management and service team performance, ensuring alignment with company standards, cost efficiency, and resident satisfaction.
- Conduct regular market visits and inspections to assess operational health, enforce standards, and identify opportunities for improvement.
- Implement frameworks for emergency response, business continuity, and risk mitigation across all markets.
Resident Experience
Financial Management
Team & Talent Oversight
Strategic Partnerships & Compliance
Professional Experience / Qualifications
The ideal candidate will bring the following experience :
Create a job alert for this search
District Director • Indianapolis, IN, US
Related jobs
Korn Ferry has partnered with our client on their search for the role,.District Operations Director - Single Family Homes.
Operations & Property Management.Oversee day-to-day operations across Chica...Show more
Arrow Healthcare Staffing is seeking a travel Occupational Therapist for a travel job in Pendleton, Indiana.Job Description & Requirements.
Arrow Healthcare Staffing Job ID #17277359.Pay package...Show more
Nurse Practitioner ("NP") is responsible for providing primary and preventive healthcare services for our client.In that capacity, the works with our client's Medical Director, other ...Show more
Nmble Medical, in collaboration with a.As Clinic Director, you’ll play a pivotal role in shaping the clinic’s operations, ensuring exceptional clinical outcomes, and fostering a culture...Show more
Home Health Occupational Therapist for a travel job in Pendleton, Indiana.Job Description & Requirements.This opportunity is available for a Home Health setting in Indiana, for a 3-month assignment...Show more
You may know us as the brand with Roast Beef and Curly Fries but we are also crafting incredible career opportunities.Youre in the right place if youre here for : .
Free shift meal and family dining ...Show more
Every child deserves the brightest future and Life Skills Autism Academy is on a mission to help young children with Autism Spectrum Disorder (ASD) have the best developmental experience possible w...Show more
Arrow Healthcare Staffing is seeking a travel Occupational Therapist for a travel job in Pendleton, Indiana.Job Description & Requirements.
Arrow Healthcare Staffing Job ID #17277359.Pay package is ...Show more
Sales Representative, Small Business Services.Are you ready to build a rewarding future? Uncapped commissions, lavish incentive trips, and career advancement are some of the ways.Do you want to joi...Show more
Host Healthcare is seeking a travel Home Health Occupational Therapist for a travel job in Columbus, Indiana.Job Description & Requirements.
Host Healthcare Job ID #a1fVJ000006GRjxYAG.Pay package is...Show more
Host Healthcare is seeking a travel Home Health Occupational Therapist for a travel job in Columbus, Indiana.Job Description & Requirements.
Pay package is based on 8 hour shifts and 40 hours pe...Show more
Home Health Occupational Therapist for a travel job in Pendleton, Indiana.Job Description & Requirements.This opportunity is available for a Home Health setting in Indiana, for a 3-month assign...Show more
Simon Real Estate Development Opportunity.This is an opportunity to play an integral role within the organization as Simon continues to evolve our "best in class" real estate into the next generati...Show more
Director of Nursing Apply now » Date : Oct 23, 2025 Location : Indianapolis, IN, US, 46202 Organization : HHC Division : Eskenazi Health Sub-Division : SEMHC Req ID : 23089 Schedule : Full ...Show more
Supplemental Health Care is seeking a travel Home Health Occupational Therapist for a travel job in Pendleton, Indiana.Job Description & Requirements.
Supplemental Health Care is hiring Occupational...Show more
The District Operations Director will oversee the daily management and coordination of property operations in their assigned market which includes property acquisition, property renovation, leasing...Show more
Begin a fulfilling career with the State of Indiana by joining one of the largest employers in the state, offering a range of opportunities across 60+ agencies.
At the state, you'll find competitive...Show more
Our mission is to make everyday eating extraordinary for our guests.We create a warm, welcoming, memorable experience with exceptional, personal service.
We're looking for a new team member who stri...Show more
District Operations Director - Single Family Homes (Indianapolis)
Korn Ferry • Indianapolis, IN, United States
Full-time
Last updated: 1 day ago • Promoted
Travel Occupational Therapist
Arrow Healthcare Staffing • Pendleton, IN, US
Full-time
Last updated: 5 days ago • Promoted
Family Nurse Practitioner
Strategic Talent Group • Hope, IN, US
Full-time
Last updated: 30+ days ago • Promoted
Director of Physical Therapy
Nmble Medical • Columbus, IN, US
Full-time
Last updated: 2 hours ago • Promoted • New!
Travel Home Health Occupational Therapist - $2,378 per week
CompHealth Inc. • Pendleton, IN, United States
Permanent
Last updated: 5 days ago • Promoted
Shift Manager – Team Leadership Role
Arby's • Plainfield, IN, US
Part-time
Last updated: 30+ days ago • Promoted
Operations Director
Centria Autism • Greenwood, IN, US
Full-time
Last updated: 7 days ago • Promoted
Travel Occupational Therapist - $2,063 per week
Arrow Healthcare Staffing • Pendleton, IN, United States
Full-time
Last updated: 6 days ago • Promoted
Associate District Manager
Automatic Data Processing • Indianapolis, IN, US
Full-time
Last updated: 30+ days ago • Promoted
Travel Home Health Occupational Therapist - $1,894 per week
Host Healthcare • Columbus, IN, United States
Full-time
Last updated: 30+ days ago • Promoted
Travel Home Health Occupational Therapist
Host Healthcare • Columbus, IN, US
Full-time
Last updated: 30+ days ago • Promoted
Travel Home Health Occupational Therapist
CompHealth Inc. • Pendleton, IN, US
Permanent
Last updated: 4 days ago • Promoted
Director, Mixed-Use Development
Simon Property Group • Indianapolis, IN, US
Full-time
Last updated: 30+ days ago • Promoted
Director of Nursing
Eskenazi Health • Indianapolis, Indiana, United States
Full-time
Last updated: 26 days ago • Promoted
Travel Home Health Occupational Therapist - $2,162 per week
Supplemental Health Care • Pendleton, IN, United States
Full-time +1
Last updated: 30+ days ago • Promoted
District Operations Director
FirstKey Homes • Indianapolis, IN, US
Full-time
Last updated: 30+ days ago • Promoted
Director of Operations
State of Indiana • Indianapolis, IN, US
Full-time
Last updated: 9 days ago • Promoted
Regional Director of Operations - Indianapolis Region (Carmel, Ft. Wayne, Evansville, Toledo, Indianapolis)
The Fresh Market • Indianapolis, IN, US
Full-time +1
Last updated: 11 days ago • Promoted