Patient Representative

Patient Representative

JOB TITLE : Front / Back Office Coordinator

SUPERVISION RECEIVED : Direct supervision from Practice Administrator and Office Supervisor.

GENERAL SUMMARY OF DUTIES :

• Greet patients upon arrival and check patients in on a daily basis.
• Collect all co-pays from patients if applicable.
• Obtain photo ID and insurance card to be scanned into system.
• Check patients out as needed to assist with patient flow.
• Prepare deposits.
• Prepare end of day batch sheet.
• Prepare encounters and SOAP notes for the following business day.
• Create new patient chart in SOAP upon patients arrival.
• Send all paperwork to appropriate departments via inter-office mail.
• Book appointments in HST system when applicable.
• Confirm appointments for the following business day.
• Assist with office duties that can be performed at the check in desk.
• Assist with maintaining a pristine office.
• Maintain a neat and clean work environment.

ESSENTIAL FUNCTIONS :

EDUCATION : High School Diploma, with 1-2 years experience in healthcare background

KNOWLEDGE :

SKILLS :

ABILITIES :

PHYSICAL / MENTAL DEMANDS : Requires sitting and standing associated with a normal office environment.

ENVIRONMENTAL / WORKING CONDITIONS : Normal busy office environment with much patient contact. Occasional evening or weekend work.

This description is intended to provide only basic guidelines for meeting job requirements. Responsibilities, knowledge, skills, abilities and working conditions may change as needs evolve.