ROI Medical Records Specialist - Local Travel

ROLE : The ROI Specialist – Float is responsible for providing support at various client sites for the Release of Information (ROI) requests for patient medical record requests

Hybrid Role with ability to travel to client sites in Hiram, Marietta, Douglasville, Austell, Griffin, Roswell and LaGrange, GA.

TASKS AND RESPONSIBILITIES :

• Determines records to be released by reviewing requestor information in accordance with HIPAA guidelines and obtaining pertinent patient data from various sources, including electronic, off-site, or physical records that match patient request.
• Answer phone calls concerning various ROI issues.
• If necessary, responds to walk-in customers requesting medical records and logs information provided by customer into ROI On-Line database.
• If necessary, responds and processes requests from physician offices on a priority basis and faxes information to the physician office.
• Logs medical record requests into ROI On-Line database.
• Scans medical records into ROI On-Line database.
• Complies with site facility policies and regulations.
• At specified sites, responsible for handling and recording cash payments for requests.
• Other duties as assigned.

SKILLS|EXPERIENCE :

This job description reflects management’s assignment of essential functions. It does not prescribe or reflect the tasks that may be assigned.