Talent.com
Client Lead Executive Director

Client Lead Executive Director

The Depository Trust & Clearing Corporation (DTCC)Boston, MA, United States
20 hours ago
Job type
  • Full-time
Job description

Client Lead Executive Director at DTCC

Join to apply for the Client Lead Executive Director role at the Depository Trust & Clearing Corporation (DTCC).

Location : Watertown, MA

About the Role

The Chief Client Office (CCO) focuses on delivering a consistent Client Experience across all business lines and geographies, driving client satisfaction, revenue growth, and success. Leading this function, you will manage and nurture relationships with DTCC’s most sophisticated and strategic global clients, acting as a trusted advisor, industry connector, and value driver.

Pay and Benefits

  • Competitive compensation, including base pay and annual incentive
  • Comprehensive health and life insurance and well‑being benefits, based on location
  • Pension / Retirement benefits
  • Paid Time Off and Personal / Family Care, and other leaves of absence when needed
  • Flexible / hybrid model of 3 days onsite and 2 days remote (onsite Tuesdays, Wednesdays and a third day unique to each team or employee)

Impact you will have

You will craft and deliver DTCC's client strategy at the highest level, influencing the company's position as a global market infrastructure leader and driving innovation across the organization. You will manage a defined portfolio of client relationships, provide strategic support to Client Group Leadership, and influence product development and external representation.

Primary Responsibilities

  • Serve as the primary liaison for a limited portfolio of global clients, maintaining front-to-back relationships and ensuring delivery of the whole firm to clients.
  • Cultivate and expand client relationships to improve strategic alignment and drive growth.
  • Expand and deepen senior level client relationships to strengthen strategic alignment, elevate DTCC’s position, and drive growth across products and markets.
  • Develop trust, understand client needs, influence decision makers, and unlock new growth opportunities.
  • Act as the voice of the client in influencing DTCC’s future strategy and product roadmap.
  • Drive joint planning and execution with clients to strategically drive innovation and deliver measurable business value.
  • Collaborate with clients and partners to strategically drive industry-leading innovation.
  • Partner internally with General Managers and product experts, risk professionals, and operations teams to ensure seamless execution and service delivery.
  • Coordinate cross‑functional teams to advance firm strategy and resolve issues, identifying growth opportunities.
  • Act as an escalation point for sophisticated issues, providing client perspective and guiding resolution.
  • Coordinate the resolution of client challenges and roadblocks for both clients and DTCC.
  • Revenue Retention, Growth & Commercial Expansion

  • Lead the retention and growth of client revenue by minimizing churn and driving organic growth through deep understanding of DTCC’s services.
  • Act as a trusted advisor by uncovering opportunities that align with DTCC capabilities; engage the Growth Team and provide client advocacy.
  • Increase revenue through organic growth, cross‑selling, new product development, and targeted growth strategies.
  • Collaborate closely with growth leads to drive new revenue opportunities within existing accounts, from identification to closure.
  • Embed client insights into product innovation and go‑to‑market strategies.
  • Risk & Compliance

  • Ensure client engagement aligns with evolving regulatory requirements and risk frameworks.
  • Lead discussions on market structure changes and operational resilience to align clients with standard processes.
  • Champion a risk‑management culture through implementation of processes that identify and mitigate risk.
  • Qualifications

  • Minimum of 15 years of related experience.
  • Bachelor’s degree preferred or equivalent experience.
  • Talents Needed for Success

  • 15+ years of related experience (client facing, solutions creation and delivery, senior partner coordination, broker dealer & investment banking, financial infrastructure).
  • Demonstrated success leading sophisticated global client portfolios and navigating matrixed organizations.
  • Proven track record of translating client and industry needs into actionable plans that deliver measurable outcomes.
  • Bachelor’s degree; advanced degree (master’s, MBA, or equivalent experience) is a plus.
  • The salary range is indicative for roles at the same level within DTCC across all US locations. Actual salary is determined based on the role, location, individual experience, skills, and other considerations.

    We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

    #J-18808-Ljbffr

    Create a job alert for this search

    Client Executive • Boston, MA, United States

    Related jobs
    • Promoted
    Clinical Therapist - Travel

    Clinical Therapist - Travel

    VitalCore Health StrategiesBridgewater, MA, US
    Full-time
    Massachusetts Department of Correction.The home site for this position will be located at the.Clinicians who are successful in this field exhibit professionalism, compassion, resilience, patience, ...Show moreLast updated: 3 days ago
    • Promoted
    Client Account Director $100,000 on-site in Boston

    Client Account Director $100,000 on-site in Boston

    ProPivotalBoston, MA, United States
    Full-time
    Client Account Director $100,000 on-site in Boston.ProPivotal is one of the largest Boston-based staffing firms and due to our client’s growth, we are looking to add a Client Account Director to ou...Show moreLast updated: 30+ days ago
    • Promoted
    Executive Director, Business Development - Core

    Executive Director, Business Development - Core

    Syneos HealthWaltham, MA, United States
    Full-time
    Executive Director, Business Development - Core.Executive Director, Business Development.Executive Director, Regional BD. This role blends strategic account farming with targeted hunting activities—...Show moreLast updated: 10 days ago
    • Promoted
    Senior Business Account Executive, SMB Direct Sales

    Senior Business Account Executive, SMB Direct Sales

    ComcastDANVERS, Massachusetts, United States
    Full-time
    Comcast brings together the best in media and technology.We drive innovation to create the world's best entertainment and online experiences. As a Fortune 50 leader, we set the pace in a variety of ...Show moreLast updated: 30+ days ago
    • Promoted
    Executive Director & Head, Client Billing

    Executive Director & Head, Client Billing

    Morgan StanleyBoston, MA, United States
    Full-time
    The Client Billing Team oversees the confirmation of fee attributes, calculation of billing fees, aggregation of billing elements (both internal & external), oversight of key vendor partners, colla...Show moreLast updated: 30+ days ago
    • Promoted
    Master's Level Clinician (Seeking LICSW) - Fee For Service

    Master's Level Clinician (Seeking LICSW) - Fee For Service

    ThriveworksScituate, MA, US
    Full-time
    Thriveworks is currently seeking individuals pursuing Massachusetts Licensure as an LICSW in Quincy, MA to provide a mix of telehealth and face-to-face sessions. This role is eligible for a $7,500 r...Show moreLast updated: 4 days ago
    • Promoted
    Key Account Director, Client Services

    Key Account Director, Client Services

    829 StudiosBoston, MA, United States
    Full-time
    The Key Account Director (KAD) is a vital client-facing role within the Client Services team at 829, tasked with overseeing the strategic management and growth of our key client accounts.This role ...Show moreLast updated: 5 days ago
    • Promoted
    Client Executive, Mid-Size Enterprise, GTS / AHT

    Client Executive, Mid-Size Enterprise, GTS / AHT

    GartnerBoston, MA, US
    Full-time
    This high performing region works with vendor accounts between 100 and 250+ million in annual revenue.Our goal with this region is to continue to grow the product portfolio within each account and ...Show moreLast updated: 30+ days ago
    • Promoted
    Executive Director & Head, Client Billing

    Executive Director & Head, Client Billing

    Kappaalphapsi1911Boston, MA, United States
    Full-time
    Executive Director & Head, Client BillingBoston, MAFull-Time# Executive Director & Head, Client BillingBoston, MAFull-TimeOct 28, 2025Finance## Job DescriptionThe Client Billing Team oversees the c...Show moreLast updated: 9 days ago
    • Promoted
    Associate Director, Internal Communications & Employee Experience

    Associate Director, Internal Communications & Employee Experience

    UniFirstWilmington, MA, US
    Full-time
    This is a hybrid role with 50% on-site requirement in Wilmington, MA.Shape How 16,000 Team Partners Connect, Engage, and Thrive. At UniFirst, our people are at the heart of everything we do.As a $2 ...Show moreLast updated: 1 day ago
    • Promoted
    Client Relations Executive Business Development

    Client Relations Executive Business Development

    Massachusetts StaffingWaltham, MA, US
    Permanent
    Senior Client Relations Executive.Boston Engineering improves the way people work and live through innovative product design and novel engineering. We are product designers and engineers for the Med...Show moreLast updated: 9 days ago
    • Promoted
    • New!
    Client Lead Executive Director

    Client Lead Executive Director

    DTCCBoston, MA, United States
    Full-time
    Are you ready to make an impact at DTCC?.Do you want to work on innovative projects, collaborate with a dynamic and supportive team, and receive investment in your professional development? At DTCC...Show moreLast updated: 20 hours ago
    • Promoted
    Managing Director - Client solutions

    Managing Director - Client solutions

    Boston StaffingBoston, MA, US
    Full-time
    Managing Director - Client Solutions.Responsible for leading business development efforts for accounts as part of the Americas Solutions team. The Solution Leader has the primary responsibility for ...Show moreLast updated: 1 day ago
    • Promoted
    Executive Director, Business Development - Core

    Executive Director, Business Development - Core

    Syneos Health / inVentiv Health Commercial LLCBoston, MA, United States
    Full-time
    Executive Director, Business Development.Executive Director, Regional BD.This role blends strategic account farming with targeted hunting activities- balancing proactive expansion of existing accou...Show moreLast updated: 5 days ago
    • Promoted
    Senior Director, Client Engagement

    Senior Director, Client Engagement

    EpsilonBoston, MA, United States
    Full-time
    Senior Director of Client Engagement at Epsilon.Lead large, multi-team efforts delivering MarTech and Data solutions for Healthcare enterprise clients, driving client outcomes and business growth t...Show moreLast updated: 27 days ago
    Client Director / Account Manager

    Client Director / Account Manager

    Scale IRBoston, Massachusetts, United States
    Remote
    Full-time
    Quick Apply
    GenRevv helps real estate private equity firms and alternative investment managers generate accredited investor leads through full-funnel creative and performance marketing.We connect ad strategy, ...Show moreLast updated: 10 days ago
    • Promoted
    Director of Client Solutions & Support

    Director of Client Solutions & Support

    InsideHigherEdWellesley, Massachusetts, United States
    Full-time
    The Director of Client Solutions and Support serves as the sales and client engagement leader for the organization, overseeing the execution of client acquisition, onboarding, and support.Third-Par...Show moreLast updated: 23 days ago
    • Promoted
    Clinical Psychologist - Gloucester, MA

    Clinical Psychologist - Gloucester, MA

    LifeStance HealthGloucester, MA, US
    Full-time
    At LifeStance Health, we believe in a truly healthy society where mental and physical healthcare are unified to make lives better. Our mission is to help people lead healthier, more fulfilling lives...Show moreLast updated: 23 hours ago