POSITION OBJECTIVE :
Do you love working in a fast-paced environment Are you a servant leader who has a desire to make a significant impact in the lives of team members and guests Chick-fil-A Arnold is seeking a high-caliber self-motivated and driven leader who can thrive under pressure to be the Director of Back Of House. This individual will be a part of a high-performing Leadership Team and have the ability to help lead a team of 90 team members. After an initial training period of learning different aspects of the restaurant and brand this leader will be in charge of managing all the day-to-day needs and operations of the Back Of House. This leader must have high emotional intelligence the ability to build strong relationships a passion for systems and operations and have a positive go-getter mentality and attitude. Over time growth could look like promoting to be the Director of Operations or even being developed to pursue being an Owner / Operator yourself! Join Chick-fil-A Arnold!
POSITION KEY RESPONSIBILITIES
- 80-90% of time spent in day to day operations in the Kitchen directly leading a team of 10-25 individuals to achieve excellence
- 10-20% of time spent on administrative tasks such as scheduling food safetly kitchen retention and leadership development
- Thinking strategically for the business; Collaborating adjusting and propelling the business to reach goals
- Implementing and updating changes to systems and processes in order to improve teammember efficiency and guest experience
- Coach develop and grow leaders while cultivating a team environment and assisting in overseeing the culture of the front of house
- Engage with challenge and motivate team members to accomplish difficult and hard to reach goals while inspiring those around them to have fun and build life-impacting relationships with team members and guests
- Provide clear kind and consistent communication and feedback
- Hold team members accountable to all Chick-fil-A policies and procedures
- Assist in leadership development with the Leadership Team and Owner / Operator
- Meet regularly with Leadership Team and the Owner / Operator for continued training and personal development as well as to execute the overall vision and grow the overall success of the restaurant
- Uphold the Chick-fil-A standards and policies
COMPETENCIES / SKILLS / EDUCATION / EXPERIENCE NEEDED
Bachelors Degree preferred2 years of management experience with positive results to showProven leadership experience - have led and developed teamsEffective communicator with the entire team; great listenerAbility to have direct win / win conversations in difficult situationsResourceful; has the ability to think and do; go-getterSystems thinker; innovator; problem-solverHigh integrity and characterOptimistic in adversity; a natural team cheerleaderDemonstrates a servant-leadership mentalitySense of ownership; self-motivated with a willingness and eagerness to learnTakes initiative; driven and hard-working individual with a growth mindsetAbility to keep composure under high pressure and make decisions quicklyOrganized and detail-oriented with a strong sense of follow-throughDesire to care for others. Strong relationship builder.Results-oriented and able to work in a very fast-paced and high-stress environmentPassion for people and delivering world-class servicePerks
Free MealsFree uniforms401k match up to 4%Health vision and dental insurance availableSundays off!Required Experience :
Manager
Key Skills
Abinitio,Corporate Banking,Logistics & Procurement,Consumer Durables,FX,Instrument Maintenance
Employment Type : Full-Time
Experience : years
Vacancy : 1