Talent.com
Petco Store General Manager...
Petco Store General Manager...Petco • Batavia, Illinois, US
Petco Store General Manager...

Petco Store General Manager...

Petco • Batavia, Illinois, US
8 hours ago
Job type
  • Full-time
Job description

Create a healthier, brighter future for pets, pet parents and people!

If you want to make a real difference, create an exciting career path, feel welcome to be your whole self and nurture your wellbeing, Petco is the place for you.

Our core values capture that spirit as we work to improve lives by doing what's right for pets, people and our planet.

  • We love all pets like our own
  • We're the future of the pet industry
  • We're here to improve lives
  • We drive outstanding results together
  • We're welcome as we are

Petco is a category-defining health and wellness company focused on improving the lives of pets, pet parents and Petco partners. We are 29,000 strong and operate 1,500+ pet care centers in the U.S., Mexico and Puerto Rico, including 250+ Vetco Total Care hospitals, hundreds of preventive care clinics and eight distribution centers. We're focused on purpose-driven work, and strongly believe what's good for pets, people and our planet is good for Petco.

Position Overview

The General Manager is responsible for leading through Petco's vision of "Healthier Pets. Happier People. Better World." in order to develop a high-performing team that consistently delivers top-line sales growth while maintaining a focus on the welfare, health, and proper care of all animals. The GM leads a team Pet Care Center managers, leaders and partners and is accountable for all aspects of managing a single Pet Care Center. The General Manager drives their business through a focus on people (talent acquisition, training, and development), performance (guest service, sales, and expense control), and process (standard operating procedures and policies), which will result in overall profitability. This position requires a passion for pets, ability to inspire and lead a team, focus on process excellence, a drive for results.

Position Responsibilities

The GM regularly exercises discretion and independent judgment as they execute all Pet Care Center activity to create the best possible partner, guest, and pet experience. As a leader of people & pet care, the GM should execute all tasks skillfully and consistently. To perform this job successfully, an individual must be able to perform each essential job duty satisfactorily. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform essential job functions.

People

  • Build a team that embodies the Petco brand by delivering exceptional service and driving guest loyalty.
  • Attract, hire, and retain a diverse team of top talent.
  • Train, coach, and develop leaders and hourly Pet Care Center partners in all areas and functions required to run the store efficiently and to Petco standards, including the effective rollout selling models.
  • Create a professional environment that inspires and encourages the growth and engagement of partners.
  • Lead and implement a positive culture of teamwork, inclusion and collaborate by working alongside the team, establishing priorities, and provide clear direction.
  • Ensure quick and courteous service to all Petco guests by helping partners determine the guest's needs and by sharing product knowledge with partners to enable them to suggest the appropriate solutions to meet the customer's needs.
  • Responsible for all partner performance management in the Pet Care Center.
  • Demonstrate and support a continuous improvement and growth mindset.
  • Performance

  • Meet or exceed goals related to totals Pet Care Center sales, profitability, and operational excellence.
  • Schedule and adjust labor hours & payroll to maximize productivity, achieve sales & payroll goals, and complete workload.
  • Review and interpret financial and operational reporting regularly, including Pet Care Center visits and audit results.
  • Identify underperforming metrics and develop strategies that leverage Petco programs, tools, and resources to improve and grow the business.
  • Market the Pet Care Center and its products, oversee planning of on site and community events, such as adoptions, school visits and other local promotions and animal-welfare events.
  • Process

  • Ensures the proper health, appearance, welfare, and proper handling of all animals.
  • Ensures merchandise is properly priced, displayed and stocked according to inventory levels appropriate for the store; make merchandising decisions with consideration of visual standards, special ad set-up and monthly ad planner guidelines, adjusting these as necessary to best implement in each individual store.
  • Completes and submits accounting, inventory management and payroll paperwork in a timely manner; ensures all expenses are maintained within budgeted levels.
  • Maintains the Pet Care Center's appearance adheres to Petco operational standards and safety procedures.
  • Protect Petco pets & merchandise and minimize loss by ensuring all Pet Care Center standards and operating procedures are met, including workplace safety, inventory control, and loss prevention.
  • Ensures Pet Care Center is opened / closed in accordance with policies and procedures, especially those relating to safety and security.
  • Responsible to maintain the Pet Care Center's professional image, appearance, and cleanliness.
  • Other Essential Duties

  • MODEL INSPIRING LEADERSHIP . Model leadership and selling behaviors to Pet Care Center partners and associates. Provide proactive leadership to maintain a positive business climate that motivates Pet Care Center teams in alignment with our company goals. Serve as an effective advocate for change and growth.
  • PROMOTE SAFETY . Ensure Petco policies, procedures and safety standards are closely observed and executed, and all new policies and procedures are properly implemented in the Pet Care Center . Bottom line, the safety of partners, guests and pets is our #1 priority.
  • FOSTER A COLLABORATIVE CULTURE . Establish and promote a culture that encourages partners to seek and formulate ideas and opportunities that increase efficiency and that improve guest engagement, guest satisfaction and company image. Ensure a culture that values and promotes teamwork.
  • PRIORITIZE TALENT DEVELOPMENT . Ensure a strong talent bench with partners who can successfully execute the company's plans, meet objectives, and manage an engaged workforce. Ensure continuation of excellence in Petco's partners through developmental programs and leadership opportunities. Actively pursue the development of bench strength through internal training and external recruitment.
  • ENGAGE AND BE PRESENT. Represent Petco's brand and image at a high level through strong culture and positive leadership. Lead our team in a way that is committed to high standards within a fun working environment.
  • Education and Experience

  • In addition to a high school diploma or its equivalent (GED), an applicant must be able to demonstrate proficiency in the areas of basic business & finance acumen, analysis and problem-solving skills, and high focus on people development & guest service.
  • Excellence in communication and computer skills are also required.
  • Three or more years of management experience or the equivalent is required, while previous retail management experience is preferred.
  • A working knowledge of general business practices is highly desirable, as are strong organizational skills.
  • A qualified applicant will possess an aptitude for demonstrating strong customer service and the ability to instruct others. In addition to having a professional appearance and demeanor, the applicant must also demonstrate a keen and genuine interest in all kinds of animals.
  • Must be licensed to operate a motor vehicle. Completion of specific PETCO Management Achievement Program Modules as well as internal management roles may be required for internal candidates.
  • Supervisory Responsibility

    The General Manager directly supervises a team of leaders and is responsible for all Pet Care Center partners including services.

    Work Environment

    The majority of job duties are conducted indoors, although occasional merchandise stocking, customer carry-outs, and bank deposits will require that an employee leave the Pet Care Center briefly. Because this position requires bending, kneeling, moving merchandise (up to 50 pounds, as necessary) and standing for long periods of time, there may be risk of injury resulting from failure to follow safety precautions and procedures. A limited amount of travel will be required.

    #LI-LF2

    Contacts

    This position has continuous contact with the general public at the Pet Care Center and at Pet Care Center -related events, and regular contact and exchange of information with other departments in the field, Distribution Centers, and at the Support Centers. Contact outside of PETCO may be required in order to coordinate merchandise returns, ordering parts, Pet Care Center repairs, coordination of vaccination clinics, Pet Care Center events, vendor meetings, etc.

    #PetcoGM

    The pay ranges outlined below are presented in accordance with state-specific regulations. These ranges may differ in other areas and could be subject to variation based on regulatory minimum wage requirements. Actual pay rates will depend on factors such as position, location, level of experience, and applicable state or local minimum wage laws. If the regulatory minimum wage exceeds the minimum indicated in the pay range below, the regulatory minimum wage will be the minimum rate applied.

    Salary Range : $52,520.00 - $85,800.00

    Hourly or Salary Range will be reflected above. For a more detailed overview of Petco Total Rewards, including health and financial benefits, 401K, incentives, and PTO - see

    Petco Animal Supplies, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, protected veteran status, or any other protected classification.

    To translate this webpage to Spanish or other languages on your internet browser, click the translate button to the right of your browser address bar. Additional instructions can be found here : Google Chrome Help .

    Para traducir esta página web al español u otros idiomas en su navegador de Internet, haga clic en el botón de traducción a la derecha de la barra de direcciones de su navegador. Puede encontrar instrucciones adicionales aquí : Google Chrome Ayuda .

    Create a job alert for this search

    General Manager Store • Batavia, Illinois, US

    Related jobs
    Retail Keyholder (Store 2337)

    Retail Keyholder (Store 2337)

    GameStop • Dekalb, IL, US
    Full-time
    At GameStop, we are committed to providing exceptional service and delivering the latest and greatest in gaming products to our customers. As a leading global retailer of video games, electronics, a...Show more
    Last updated: 30+ days ago • Promoted
    LEAD SALES ASSOCIATE-PT in ISLAND LAKE, IL S23554

    LEAD SALES ASSOCIATE-PT in ISLAND LAKE, IL S23554

    Dollar General • Island Lake, IL, US
    Full-time
    Dollar General Cashier / Stocker.Work where you matter at Dollar General, our mission is serving others! We value each and every one of our employees. Whether you are looking to launch a new career in...Show more
    Last updated: 30+ days ago • Promoted
    On-Demand : Guest Advocate (Cashier), General Merchandise, Fulfillment, Food and Beverage, Style (T2559)

    On-Demand : Guest Advocate (Cashier), General Merchandise, Fulfillment, Food and Beverage, Style (T2559)

    Target • Dekalb, IL, US
    Full-time
    The starting hourly rate is $16.Working at Target means helping all families discover the joy of everyday life.We bring that vision to life through our values and culture.You can work as much or as...Show more
    Last updated: 30+ days ago • Promoted
    Experience Store General Manager...

    Experience Store General Manager...

    Petco • Batavia, Illinois, US
    Full-time
    Create a healthier, brighter future for pets, pet parents and people! If you want to make a real difference, create an exciting career path, feel welcome to be your whole self and nurture your wel...Show more
    Last updated: 8 hours ago • Promoted • New!
    Assistant Store Manager

    Assistant Store Manager

    Petco Health and Wellness • Elmhurst, IL, US
    Full-time
    Create a healthier, brighter future for pets, pet parents and people!.If you want to make a real difference, create an exciting career path, feel welcome to be your whole self and nurture your well...Show more
    Last updated: 12 hours ago • Promoted • New!
    Order Picker

    Order Picker

    Walmart • Poplar Grove, IL
    Full-time
    As an Order Picker at Walmart, you will be responsible for accurately and efficiently selecting merchandise from storage locations to fulfill customer orders or replenish inventory for Walmart stor...Show more
    Last updated: 1 day ago • Promoted
    General Manager

    General Manager

    Popeyes (Aby Groups) • Downers Grove, IL, United States
    Full-time
    The General Manager will play the key role in the operation of our restaurants.The Restaurant General Manager has the overall responsibility for : . Directing the daily operations of a restaurant.Ensu...Show more
    Last updated: 18 days ago • Promoted
    LEAD SALES ASSOCIATE-PT in WATERMAN, IL S16861

    LEAD SALES ASSOCIATE-PT in WATERMAN, IL S16861

    Dollar General • Waterman, IL, US
    Full-time
    Dollar General Cashier / Stocker Position.Dollar General Corporation has been delivering value to shoppers for more than 80 years. Dollar General helps shoppers Save time.Function as a Cashier and / or ...Show more
    Last updated: 30+ days ago • Promoted
    Manager

    Manager

    Dunkin' • Hampshire, IL, US
    Full-time
    As a General Manager you administer, direct and oversee the effective recruitment and development of your subordinates.The General Manager is directly responsible for ensuring the proper implementa...Show more
    Last updated: 30+ days ago • Promoted
    Picker Packer

    Picker Packer

    Walmart • Harvard, IL
    Full-time
    As a Picker / Packer at Walmart, you will play a critical role in the fulfillment process by accurately selecting and packing merchandise for shipping to customers or Walmart stores.Working in a fast...Show more
    Last updated: 1 day ago • Promoted
    STORE PERISHABLE MANAGER - DGPP in AURORA, IL S25814

    STORE PERISHABLE MANAGER - DGPP in AURORA, IL S25814

    Dollar General • Aurora, IL, US
    Full-time
    Job Opportunity at Dollar General.Work where you matter at Dollar General, our mission is Serving Others! We value each and every one of our employees. Whether you are looking to launch a new career...Show more
    Last updated: 30+ days ago • Promoted
    SALES ASSOCIATE in MARENGO, IL S03796

    SALES ASSOCIATE in MARENGO, IL S03796

    Dollar General • Marengo, IL, US
    Full-time
    Dollar General Sales Associate.Work where you matter at Dollar General, our mission is Serving Others! We value each and every one of our employees. Whether you are looking to launch a new career in...Show more
    Last updated: 30+ days ago • Promoted
    Team Leader

    Team Leader

    Illinois Staffing • Harvard, IL, US
    Full-time +1
    Overall Job Summary The Team Leader is responsible for assisting the Store Manager and Assistant Store Manager with the execution of operational, sales, and merchandising objectives by delivering a...Show more
    Last updated: 6 days ago • Promoted
    Store Leader 2337

    Store Leader 2337

    GameStop • Sycamore, IL, US
    Full-time
    At GameStop, we are committed to providing exceptional service and delivering the latest and greatest in gaming products to our customers. As a leading global retailer of video games, electronics, a...Show more
    Last updated: 6 days ago • Promoted
    Stocker / Cashier

    Stocker / Cashier

    Petco Health and Wellness • Dekalb, IL, US
    Full-time
    As an Operations Generalist, you'll ensure our merchandising and inventory strategies are executed across the Pet Care Center utilizing our Petco processes. You will ensure the efficient and effecti...Show more
    Last updated: 30+ days ago • Promoted
    Greeter

    Greeter

    Walmart • Alden, IL
    Full-time
    As a Greeter at Walmart, you will be the first point of contact for customers as they enter the store.Your warm and friendly demeanor will create a welcoming atmosphere and set the tone for a posit...Show more
    Last updated: 1 day ago • Promoted
    General Manager

    General Manager

    CEVA Logistics • Carol Stream, IL, United States
    Full-time
    Monday - Friday ~8 : 00am - ~5 : 00pm •weekends as needed.The General Manager is responsible for leading the contract(s) and all employees in the growth and development of additional business opportuni...Show more
    Last updated: 1 day ago • Promoted
    Retail Keyholder (Store 3714)

    Retail Keyholder (Store 3714)

    GameStop • Crystal Lake, IL, US
    Full-time
    At GameStop, we are committed to providing exceptional service and delivering the latest and greatest in gaming products to our customers. As a leading global retailer of video games, electronics, a...Show more
    Last updated: 30+ days ago • Promoted