General Manager

General Manager

The General Manager will be responsible for the oversight of gym operations to ensure an exceptional "Judgement Free" member experience as well as a financially successful club. The General Manager will be accountable for leading a team of employees in a positive, motivating manner with continuous assistance in employee training and development.

The following duties are typical for this classification however this is not intended to be an all-inclusive list and employee may be required to perform additional or different duties from those noted below as directed by their manager :

• Recruit, hire, train and develop a high performing staff consisting of Assistant Managers, Member Service Representatives, Trainers and Custodians.
• Cross train Assistant Manager in all GM activities to ensure they are prepared to cover for GM when out and take on new GM role within organization.
• Create and maintain a welcoming atmosphere for all members, prospective members and guests and ensure staff follows superior customer service guidelines.
• Staff Management

Schedule staff and ensure all shifts are covered.

Answer phones in a friendly manner and assist callers with a variety of questions.

Ensure safety of employees, members and club property.

Superior customer service skills, preferably in the fitness industry.

Experience working as an Assistant Manager at Planet Fitness, is recommended

Exceptional leadership, diplomacy and communication skills.

Ability to interact in a positive and professional way with members and co-workers, exceeding the member's expectations.

Hard working, enthusiastic and energetic!

Basic computer proficiency (Microsoft Suite)

Strong problem resolution skills.

High school diploma / GED equivalent required.

Must be 18 years of age or older.

Work is performed in an indoor environment; exposure to noise, dust, mechanical and electrical hazards, and cleaning chemicals.

Primary functions require sufficient physical ability and mobility to walk, and stand for prolonged periods of time; to frequently stoop, bend, kneel, crouch, crawl, climb, reach, twist, grasp, and make repetitive hand movement in the performance of daily duties; to occasionally lift, carry, push, and / or pull moderate amounts of weight (up to 50lbs); and to verbally communicate to exchange information. Occasional travel required for off-site meetings. Must maintain physical ability to administer CPR in the event of medical emergency.

See in the normal visual range with or without correction.

Hear in the normal audio range with or without correction.

Contribute to changing people's lives every day by helping us create a healthier Planet!

Work alongside an amazing group of talented, dynamic professionals!

Medical, Dental, Vision Insurance

PTO Paid Time Off

Free Black Card Membership

401(K) and Roth Retirement Savings Plans

Healthcare and Dependent Care Flexible Spending Accounts

STD, LTD, Term Life Insurance and other benefits

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.