Senior E-commerce Merchandising & Operations Manager

Senior E-commerce Merchandising & Operations Manager

Step into the innovative world of LG Electronics. As a global leader in technology, LG Electronics is dedicated to creating innovative solutions for a better life. Our brand promise, 'Life's Good', embodies our commitment to ensuring a happier life for all. We have a rich history spanning over six decades and a global presence in over 290 locations. Our diverse portfolio includes Home Appliance Solutions, Media Entertainment Solutions, Vehicle Solutions, and Eco Solutions. Our management philosophy, "Jeong-do Management," embodies our commitment to high ethical standards and transparent operations. Grounded in the principles of 'Customer-Value Creation' and 'People-Oriented Management', these values shape our corporate culture, fostering creativity, diversity, and integrity. At LG, we believe in the power of collective wisdom through an inclusive work environment. Join us and become a part of a company that is shaping the future of technology. At LG, we strive to make Life Good for Everyone.

Summary

LG Electronics is seeking a strategic and results-driven Senior E-commerce Merchandising & Operations Manager to drive the overall strategy, planning, and execution of merchandising and operations of the Home Appliances Kitchen categories on our D2C channels. This role will ensure that the online shopping experience is compelling, intuitive, and optimized for conversion and revenue growth. The ideal candidate will have a strong understanding of digital merchandising, user experience, and data analytics. The candidate must be able to build strong relationships, effectively navigate ambiguity, and make decisions based on customer experience and business objectives. This role plays a key part in driving online sales performance through operational excellence, data-driven merchandising, and flawless execution of go-to-market initiatives.

Responsibilities

• Develop and implement the merchandising strategy for the home appliance kitchen categories to achieve online sales goals
• Drive eCommerce sales through innovative, effective and profitable marketing / merchandising programs and strategies
• Align online merchandising efforts with overall company goals, seasonal demand and product launches
• Optimize product placement and categorization for improved discoverability and navigation
• Partner with Business Units to prioritize high-impact initiatives and ensure accuracy of promotional offers and site placements

Promotions and Campaigns

Site Operations & Process Management

Data Analysis and Optimization

Customer Experience

Qualifications

Recruiting Range $140,000 - $175,000 USD

Benefits Offered Full-Time Employees :

Benefits Offered Temporary / Contractors :

At LG, we aspire to empower people and celebrate differences because we believe diversity will create the unexpected. We provide equal employment opportunity to all individuals regardless of their race, color, creed, religion, gender, age, sexual orientation, national origin, disability, veteran status, or any other characteristic protected by state, federal, or local law. Consistent with our commitment to providing equal opportunity and embracing diversity, LG has implemented affirmative action to ensure applicants are employed and employees are treated without regard to these characteristics.

In addition to the above, LG believes that pay transparency is a key part of diversity, equity, and inclusion. Our salary ranges take into account many factors in making compensation decisions including but not limited to skillset, experience, licensure, certifications, internal equity, and other business needs. While we consider geographic pay differentials in final offers, because we operate in many geographies where applicable, the salary range listed may not reflect all geographic differentials applied.