Job Description
Job Description
Benefits :
- 401(k) matching
- Bonus based on performance
- Dental insurance
- Employee discounts
- Health insurance
- Paid time off
Benefits / Perks
Careers Advancement OpportunitiesFlexible SchedulingCompetitive CompensationJob Summary
We're seeking a highly organized and dedicated Dental Receptionist and Treatment / Insurance Coordinator to join our dynamic team.
As the first point of contact for patients, you'll play a vital role in ensuring seamless operations and delivering exceptional patient experiences.
Responsibilities :
Provide warm and welcoming check-in and check-out experiences for patientsEfficiently schedule appointments and manage the dental calendarHandle phone inquiries with professionalism and poiseMaintain accurate and compliant patient recordsVerify and bill insurance claims with precisionCoordinate with dental staff to ensure smooth patient flow and communicationRequirements :
Must have Dental Terminology & Dentrix & Dentrix Ascend software knowledgeProficiency in office administration, preferably in a medical or dental settingFamiliarity with dental billing processes and insurance verificationExcellent phone etiquette and strong knowledge of phone systemsExperience in a hospital or clinic environment is a plusExceptional patient service skills, demonstrating empathy and professionalismAbility to multitask efficiently while maintaining attention to detailKnowledge of Dentrix, Dentrix Ascend, Practice Works software is an assetWhat We Offer :
A supportive environment dedicated to quality careOpportunities to contribute significantly to the overall patient experienceA dynamic and collaborative team environmentIf you're a motivated and patient-focused individual, we encourage you to apply!
Responsibilities
Perform clerical, administrative, and secretarial responsibilitiesCoordinate staff activities to ensure maximum efficiencyMaintain a safe and secure working environmentDesign and implement filing systemsEnsure filing systems are maintained and currentEstablish and monitor procedures for record-keepingEnsure security, integrity, and confidentiality of dataOversee adherence to office policies and proceduresAnalyze and monitor internal processesImplement procedural and policy changes to improve operational efficiencyPrepare operational reports and schedules to ensure efficiencyCoordinate schedules, appointments, and bookingsMonitor and maintain office supplies inventoryReview and approve office supply acquisitionsInsurance verification & billing experienceTreatment coordinatorQualifications
Excellent planning and organizational skills with strong attention to detailMust have the ability to multitask and prioritizeAbility to prioritize multiple projects and adjust workload accordingly; time management criticalMust possess the ability to delegate authority and responsibilityAbility to maintain a high level of confidentialityAbility to act and operate independently to accomplish objectives and the ability to work within a teamExceptional problem-solving, analysis, and assessment with the ability to make good business decisionsExcellent communication and interpersonal skills with the ability to foster effective working relationshipsHigh level of professionalismHighest level of integrityTreatment coordinatorInsurance verification & billing experience requiredExperience and knowledge on the dental software Dentrix, Dentrix Ascend, Practice works required