Sales And Catering Manager
Join our dynamic team as a Sales And Catering Manager, where you will play a vital role in driving the success of our hotel's event and sales initiatives. We are seeking a motivated and experienced professional who is passionate about delivering exceptional service and creating memorable experiences for our guests. This is an excellent opportunity to grow your career within a vibrant hospitality environment.
Key Responsibilities :
- Develop and implement sales strategies to maximize revenue from corporate, social, and group bookings
- Manage and coordinate all catering and event services, ensuring client satisfaction and seamless execution
- Build and maintain strong relationships with clients, vendors, and internal departments
- Conduct site visits and client meetings to understand their needs and provide tailored solutions
- Prepare and present proposals, contracts, and pricing to clients
- Collaborate with the marketing team to promote hotel facilities and event spaces
- Monitor and analyze sales performance, adjusting strategies as needed to meet targets
- Oversee the planning and execution of events, ensuring quality standards are maintained
- Maintain accurate records of sales activities, bookings, and client interactions
- Stay informed about industry trends and competitors to identify new business opportunities
Skills and Qualifications :
Proven experience in sales, catering, or event management within the hospitality industryStrong interpersonal and communication skillsExcellent organizational and time-management abilitiesAbility to negotiate and close deals effectivelyKnowledge of hotel operations and event planning processesProficiency in MS Office and hotel management softwareBachelor's degree in Hospitality Management, Business Administration, or related field preferredAbility to work flexible hours, including evenings and weekends as neededOur hotel offers a vibrant work environment, opportunities for professional development, and a commitment to delivering outstanding guest experiences. If you are a proactive, results-driven individual with a passion for hospitality, we invite you to apply and join our team.
This position may require flexible scheduling availability.
Job Requirements :
Involved in community and / or government affairs to ensure effective marketing of the hotelDemonstrate commitment to guest service by responding to guest needsSolicit, negotiate, and book both new and repeat businessUnderstand why competitors are successful in each demand segment and directly market / sell against the competitionKnow key accounts and actively "sells" through sales calls, property tours, strategic marketing, etc.Prepare required reports for the management teamVisually inspect function rooms and equipment before functions for cleanliness, proper inventory, and set upCommunicate with the kitchen, service, beverage, and engineering staff to ensure timely execution of events and quality serviceSupervise clean-up of function room and proper breakdown and storage of equipmentMaintain vendor and client information where necessaryCollaborate with Front Office Team to ensure the details of the group and special corporate directives are executive properly and you are striving to achieve the same goalsJob Qualifications :
Proven experience in sales, catering, or event management within the hospitality industryStrong interpersonal and communication skillsExcellent organizational and time-management abilitiesAbility to negotiate and close deals effectivelyKnowledge of hotel operations and event planning processesAbility to work flexible hours, including evenings and weekends as neededFully knowledgeable of hotel service, amenities, capacities, and operational systems and process in order to accurately respond to customer questions and requests for informationThorough knowledge of the practices and procedures of the catering, food & beverage, and hospitality professionsAbility to drive outside sales callsHighly motivated team player with strong initiative and desire for achievementMust be effective in handling problems in the workplace including anticipating, preventing, identifying, and solving problems as necessaryAbility to work well in stressful situationsReadily available and approachable for all guests while providing excellent guest serviceThe physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to stand, sit or walk for an extended period of time. While performing the duties of this job, the employee is regularly required to lift and / or move up to 10 pounds and frequently lift and / or move up to 25 pounds.
Training :
Island Hospitality is committed to employee development and displays that commitment with a formalized training and development program providing a clear path for any employee with a desire and aptitude to thrive in the hospitality business. As team members join Island Hospitality from other organizations they too can build on that prior experience and find further growth opportunities within our company by utilizing the tools and resources offered.
Team Member Wellness Program : How We Thank You For All You Bring To The Team
Rewarding Benefits Package :
Healthcare including Medical, Dental, and Vision InsuranceHSA & FSA plans available!Dependent care FSAIdentity Theft Protection InsuranceCommuter benefits including transit & parkingPet InsurancePTO and Payroll Incentives for Annual Wellness ExamsEmployee Assistance ProgramWellness Subscriptions including access to gyms, financial planning, counseling, and legal servicesPaid Sick and Vacation TimeFamily Leave401(k) Retirement plan - IHM Matches 100% up to 3% of your salary and an extra 50% on the next 2% of your salary. 401(k) is fully vested upon the first contributionRewarding Hard Work :
Incentive based bonus programFree room nights at our hotels and employee discounts within your hotel brandDiscounts for friends and family within your hotel brandTeam Member of the Month, Quarter, and Year recognition and bonusDiscounted tickets to theme parks, musicals, movies, and more through Tickets at WorkCareer Growth through our in-house training program with a path personalized to your desired goalsReferral bonus program to ANY of our locationsEqual Opportunity Employer
Island Hospitality uses E-Verify to confirm work authorization in all municipalities where it is required by law.