Job Overview
We are seeking a dynamic and results-driven Market Manager to lead and drive market growth. This role requires exceptional leadership skills to manage operation and provides service to the client. Works independently, using sound judgment in making decisions and maintaining confidentiality.
Essential Functions
Operations Management
- Responsible for the location's budget and profitability
- Oversees Accounts Receivable and Driver Settlement
- Responsible for meeting and exceeding company metric goals (QOS, TDI, etc)
- Manage daily operations, troubleshooting and taking care of hot button issues arising during the course of day which may involve safety, service, or customer issues
Delivery Team Management
Engage all delivery teams at the locationManage recruiting process for local delivery team contractor holdersPerform field audit of delivery team performanceCustomer Orders
Verify routes and Delivery Team assignmentsCommunicate with customers and clients when neededOther Duties as Assigned
Competencies, Skills, and Education Requirements
Excellent interpersonal skills - Strong written and verbal communication skillsAbility to multi-task while interacting with others in a fast-paced environmentMeticulous attention to detail, active listening skills, proven problem-solving skills and strong analytical abilityStrong general computer skills including MS Office Suite; proficiency in word processing, spreadsheets and Internet communications requiredProficiency with computer applications and the ability to enter, locate, manipulate, and analyze data using computer applications and various other data resources is essentialAbility to read and interpret documents such as safety rules, operating instructions, maintenance instructions, and procedure manualsMust be able to pass a background screen, and drug screenMust have a valid driver's licensePossess a high school diploma or general education degree (GED), prefer Bachelor's degree with relevant work experienceMinimum of four years related job experience