HVAC Business Development Manager

Business Development Manager

The Business Development Manager is responsible for driving revenue growth and expanding the companys market reach by identifying and pursuing new business opportunities. This involves developing and implementing strategies, building relationships with vendors, customers, and the TGG team members, and negotiating deals to secure profitable sales. BDMs play a critical role in a companys overall success by contributing to sustainable growth and increased profitability for our HVAC business.

Essential Duties & Responsibilities :

• Render quality customer service to obtain maximum profits from sales volume.
• Strive to meet or exceed budgeted objectives on gross margin and sales.
• Promote good customer relations based on high integrity, standards, and fair dealings.
• Resolve customer complaints and issues where appropriate.
• Determine sales coverage for HVAC customers and conduct routine calls both with and without sales associates to ensure market penetration.
• Work closely with the Territorys outside sales personnel and branch managers to develop and execute an HVAC sales plan including Unitary, Mini-splits, and Supplies.
• Periodically conduct on-site product training for The Granite Groups personnel who also market and sell HVAC products in the territory.
• Conduct and coordinate customer training with our vendor partners.
• Maintain a rolling calendar of all training for the HVAC in the territory.
• Complete and provide a Weekly Sales Call Report for review with your manager.
• Make suggestions to management for improvements in inventory, products and product mix, and personnel.
• Provide application and technical support as needed to customer and TGG associates.
• Be a citizen of the industry, attend and participate in industry associations and meetings.
• Deliver market and competitive analysis, functional and non-functional requirements, sales tools including literature, power point presentations, store displays, and competitive analysis, product plans, and selling tools that align market opportunities.
• Establish and maintain a schedule which allows each assigned customer to be contacted and serviced regularly or more frequently if requested by the customer.
• Assist the Credit Department in setting credit limits and in performing the collection of past due accounts.
• Retain confidential information on both The Granite Group and the customer.
• Maintain a neat, professional vehicle and personal appearance.
• Continue to improve selling technique, skills, and product knowledge.
• Keep informed and strive for personal growth and development.
• Perform all duties in a consistently safe manner and adhere to all company safety policies.
• Perform other duties as assigned.

Knowledge, Skills and Abilities :

The requirements listed are representative of the knowledge, skill, and abilities required to successfully perform this position.

Strong selling skills and sales aptitude.

Strong presentation and communications skills.

Ability to persuade.

Ability to adapt to new sales techniques.

Ability to work at a fast pace and to multi-task.

Strong customer service orientation.

Excellent organizational and time management skills.

Solid computer skills.

Professional appearance.

Solid relationship building skills.

Aggressively determined and motivated to achieve targets.

Effective planning, analytical, and problem-solving skills.

Education and Experience :

Bachelors Degree or equivalent from four-year college or technical school; or 2 to 5 years related experience and / or training; or equivalent combination of education and experience. HVAC industry experience is a plus.

Work Environment :

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. General office environment. Severe stress may occur. Environment may include job site (construction site). Spends considerable time in car visiting current and prospective customers.

Physical Demands :

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Frequent local travel. Occasional overnight travel.