Talent.com
Residential Installation & Service Technician

Residential Installation & Service Technician

ComcastVenice, FL, United States
28 days ago
Job type
  • Full-time
Job description

Comcast brings together the best in media and technology. We drive innovation to create the world's best entertainment and online experiences. As a Fortune 50 leader, we set the pace in a variety of innovative and fascinating businesses and create career opportunities across a wide range of locations and disciplines. We are at the forefront of change and move at an amazing pace, thanks to our remarkable people, who bring cutting-edge products and services to life for millions of customers every day. If you share in our passion for teamwork, our vision to revolutionize industries and our goal to lead the future in media and technology, we want you to fast-forward your career at Comcast.

Job Summary

Responsible for broadband installation and troubleshooting activities for voice, video and data services. Completes field assessments, meets / exceeds company standards / metrics and completes necessary certifications and education for current role and for consideration for advancement to the next level. Functions in an entry-level position, with an increasing degree of proficiency and decreasing degree of onsite-supervision to complete installation and troubleshooting activities. Continued employment is contingent upon achieving required training, certifications and safety requirements. Works on straight forward tasks using established procedures.

Job Description

  • Up to $6000 Sign-on Bonus (subject to terms and exclusions)
  • Multiple Open Positions

Compensation : $18.20 / hr + Quarterly Bonuses & Paid Training , Comprehensive Benefits package effective Day 1, including Health, Dental, Vision; Highly Discounted Cable Services, 21 paid days off + 8 Company observed holidays and much more!

Core Responsibilities

  • Performs installations and changes of service, while adhering to : company procedures and safe work practices, National Electric Code (NEC) and National Electric Safety Code (NESC) requirements and local ordinances in order to provide (or remove) services to the customer. Completes all customer interactions as required.
  • Performs service calls. Troubleshoots the drop from the tap to the customer's equipment. Assesses and designs basic home networks using appropriate technology and based on customer needs using coaxial cable, Ethernet, Wi-Fi networks and multimedia over coax alliance (MoCA).
  • Completes associated record keeping in a timely manner in order to ensure all details of the work are recorded for entry in the customer's account.
  • Determines acceptability of service by reviewing and confirming quality of service, based on results of applicable tests and adjusts or fixes service in order to provide the best possible service for the customer.
  • In support of Wi-Fi installation and trouble calls, determines appropriate placement of devices and design of Wi-Fi network in the home taking into consideration Wi-Fi channels, co-channel interference and channel utilization. Determines appropriate use of device options and provide advanced customer education to set appropriate expectations.
  • Communicates, engages and provides customer with education on products and services, which may include, materials regarding channel line up, applications, use of services and equipment, consumer devices and company policies as they relate to the customer.
  • Cleans, maintains and stocks vehicle and equipment in order to be prepared to perform required duties. Reports need for vehicle repair or service when required and / or prescribed. Reports any accidents, losses, injuries, or property damage to Supervisor and customer when appropriate.
  • Reconciles with warehouse regarding issued CPE (customer premise equipment).
  • Properly operates and maintains installation tools, technology and equipment, such as installation hand tools, light power tools, meters, or ladders.
  • Demonstrates the ability to navigate digital tools including work order management and digital diagnostics.
  • Obtain and maintain appropriate licensing and / or background checks based on federal, state, or municipality requirements where applicable.
  • Uses sound judgment in decision-making, problem-solving, project management and readily accepts ownership of personal decisions, behavior and or actions regardless of the outcome, to perform installation and service of products.
  • Performs jobs from high places (on poles and roofs,) including climbing poles with proper equipment (safety belt, strap, climbers,) ladders and bucket trucks (e.g. 18 to 26 feet), as determined by the system's requirements.
  • Manipulates objects such as : pens, keyboard, mouse, connectors, fasteners, wire and uses hand tools.
  • Lifts and carries loads of 70 lbs. or more, works in confined spaces such as crawl spaces or attics, works while standing 50 -70% of the time and performs work near power lines and electricity. Works in areas with exposure to moderate noise levels.
  • Works within manufacturer's rated weight capacity for all equipment, including but not limited to ladders and aerial lifts.
  • Drives company vehicle during performance of duties in a safe and responsible manner during scheduled work days. Maintains valid driver's license.
  • Effectively communicates with customers and co-workers.
  • Uses close vision, peripheral vision and ability to adjust focus to use tools, equipment and objects to complete duties.
  • Exposure to dogs or other animals in construction areas and in home environments.
  • Completes required training and pass certification tests within specified timeframe.
  • Works in various weather conditions, including heat, cold, rain and other precipitation.
  • Normal work shift may include weekends; may include 10-hour days for 4 days a week and / or mandatory overtime including weekends, evenings and holidays.
  • Meets or exceeds established goals and performance metrics.
  • Regular, consistent and punctual attendance. Must be able to work nights and weekends, variable schedule(s) and overtime as necessary.
  • Other duties and responsibilities as assigned.
  • Employees at all levels are expected to :

  • Understand our Operating Principles; make them the guidelines for how you do your job.
  • Own the customer experience - think and act in ways that put our customers first, give them seamless digital options at every touchpoint, and make them promoters of our products and services.
  • Know your stuff - be enthusiastic learners, users and advocates of our game-changing technology, products and services, especially our digital tools and experiences.
  • Win as a team - make big things happen by working together and being open to new ideas.
  • Be an active part of the Net Promoter System - a way of working that brings more employee and customer feedback into the company - by joining huddles, making call backs and helping us elevate opportunities to do better for our customers.
  • Drive results and growth.
  • Respect and promote inclusion & diversity.
  • Do what's right for each other, our customers, investors and our communities.
  • #CMCSAHJ

    Disclaimer :

  • This information has been designed to indicate the general nature and level of work performed by employees in this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications.
  • Comcast is an equal opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other basis protected by applicable law.

    Skills :

    Customer-Focused; Professional Etiquette; Technical Knowledge; Adaptability; Self Motivation; Resilience; Communication; Critical Thinking Problem Solving

    Salary : Base Pay : $18.20

    The application window is 30 days from the date job is posted, unless the number of applicants requires it to close sooner or later.

    Base pay is one part of the Total Rewards that Comcast provides to compensate and recognize employees for their work. Most sales positions are eligible for a Commission under the terms of an applicable plan, while most non-sales positions are eligible for a Bonus. Additionally, Comcast provides best-in-class Benefits to eligible employees. We believe that benefits should connect you to the support you need when it matters most, and should help you care for those who matter most. That's why we provide an array of options, expert guidance and always-on tools, that are personalized to meet the needs of your reality - to help support you physically, financially and emotionally through the big milestones and in your everyday life. Please visit the compensation and benefits summary (https : / / jobs.comcast.com / benefits) on our careers site for more details.

    Education

    High School Diploma / GED

    Certifications (if applicable)

    Relevant Work Experience

    Create a job alert for this search

    Residential Service Technician • Venice, FL, United States

    Related jobs
    • Promoted
    • New!
    Installation Service Coordinator

    Installation Service Coordinator

    Raymond Building SupplyNorth Fort Myers, FL, US
    Full-time
    Founded in 1957, Raymond Building Supply supplies specialty building materials to customers across southwest Florida, operating multiple locations in the state, including custom millwork, wall pane...Show moreLast updated: 7 hours ago
    • Promoted
    Physical Therapist

    Physical Therapist

    Delta CompaniesBoca Grande, FL, United States
    Full-time
    Setting : Outpatient, Orthopedics .Compensation : $1,482 - $1,738 estimated weekly pay .Start : ASAP | open to 1-2 months out . Duration : 36 weeks | potential to extend .Benefits : Blue Cross Blu...Show moreLast updated: 1 day ago
    • Promoted
    Travel CT Tech - $2506.94 / Week

    Travel CT Tech - $2506.94 / Week

    Host HealthcareLakewood Ranch, FL, US
    Full-time
    Host Healthcare is seeking an experienced CT Tech for an exciting Travel Allied job in Lakewood Ranch, FL.Shift : Inquire Start Date : 10 / 20 / 2025 Duration : 13 weeks Pay : $2506.At Host Healthcare, we ...Show moreLast updated: 7 days ago
    • Promoted
    Garage Door Installer

    Garage Door Installer

    BANKO OVERHEAD DOORS LLCVenice, FL, United States
    Full-time
    Are you looking for a long-term career with an established company that offers stability, growth, and a fast-paced, team-oriented company culture? Banko Overhead Doors is looking for.West Central F...Show moreLast updated: 30+ days ago
    • Promoted
    Residential Installation & Service Technician

    Residential Installation & Service Technician

    ComcastSarasota, FL, US
    Full-time
    Comcast brings together the best in media and technology.We drive innovation to create the world's best entertainment and online experiences. As a Fortune 50 leader, we set the pace in a variety of ...Show moreLast updated: 21 days ago
    Service Technician

    Service Technician

    Franklin ElectricFort Myers, FL, US
    Full-time
    Quick Apply
    Join Our Team as a Service Technician at Franklin Water Treatment, a Division of Franklin Electric .At Franklin Water Treatment, we are leaders in innovative water treatment solutions, and we're se...Show moreLast updated: 27 days ago
    • Promoted
    Travel On Call - CT Technologist

    Travel On Call - CT Technologist

    MSSILakewood Ranch, FL, US
    Full-time
    MSSI is seeking a travel CT Technologist for a travel job in Lakewood Ranch, Florida.Job Description & Requirements.Pay package is based on 8 hour shifts and 40 hours per week (subject to confi...Show moreLast updated: 3 days ago
    • Promoted
    B-Level Technician

    B-Level Technician

    Hendrick Automotive GroupPort Charlotte, FL, United States
    Full-time
    This fall, our new Rick Hendrick Honda, located in Bradenton / Sarasota, will be opening it's all-new state-of-the-art dealership. We are located on SR64 near I-75, nestled between Tampa and Naples, F...Show moreLast updated: 2 days ago
    • Promoted
    Travel CT Tech - $2,183 to $2,420 per week in Lakewood Ranch, FL

    Travel CT Tech - $2,183 to $2,420 per week in Lakewood Ranch, FL

    AlliedTravelCareersLakewood Ranch, FL, US
    Full-time
    AlliedTravelCareers is working with LRS Healthcare to find a qualified CT Tech in Lakewood Ranch, Florida, 34202!.Ready to start your next travel adventure? LRS Healthcare offers a full benefits pa...Show moreLast updated: 3 days ago
    • Promoted
    Travel CT Tech - $2425.65 / Week

    Travel CT Tech - $2425.65 / Week

    Atlas MedStaffLakewood Ranch, FL, US
    Full-time
    Atlas MedStaff is seeking an experienced CT Tech for an exciting Travel Allied job in Lakewood Ranch, FL.Shift : 4x10 hr nights Start Date : 10 / 20 / 2025 Duration : 13 weeks Pay : $2425.Atlas Medstaff is...Show moreLast updated: 9 days ago
    • Promoted
    Automotive Technicians needed for the new Rick Hendrick Honda! (Bradenton / Sarasota / Tampa Bay)

    Automotive Technicians needed for the new Rick Hendrick Honda! (Bradenton / Sarasota / Tampa Bay)

    Hendrick Automotive GroupPort Charlotte, FL, United States
    Full-time
    This fall, our new Rick Hendrick Honda, located in Bradenton / Sarasota, will be opening it's all-new state-of-the-art dealership. We are located on SR64 near I-75, nestled between Tampa and Naples, F...Show moreLast updated: 5 days ago
    • Promoted
    Maintenance Technician

    Maintenance Technician

    Hendrick Automotive GroupPort Charlotte, FL, United States
    Full-time
    This fall, our new Rick Hendrick Honda, located in Bradenton / Sarasota, will be opening it's all-new state-of-the-art dealership. We are located on SR64 near I-75, nestled between Tampa and Naples, F...Show moreLast updated: 5 days ago
    • Promoted
    Travel CT Tech - $2,551 per week in Lakewood Ranch, FL

    Travel CT Tech - $2,551 per week in Lakewood Ranch, FL

    AlliedTravelCareersLakewood Ranch, FL, US
    Full-time
    AlliedTravelCareers is working with Medical Solutions to find a qualified CT Tech in Lakewood Ranch, Florida, 34202!.A facility in Lakewood Ranch, FL is seeking its next amazing CT Technologist (Co...Show moreLast updated: 6 days ago
    HVAC Installation Technician

    HVAC Installation Technician

    Caloosa CoolingPort Charlotte, FL, USA
    Full-time
    Quick Apply
    Are you a customer service rockstar? Do you have integrity and a great attitude? If so, please read on about this HVAC Installation Technician position!. If you're looking to be part of a company th...Show moreLast updated: 30+ days ago
    • Promoted
    • New!
    Window Install and Service I

    Window Install and Service I

    Raymond Building SupplyNorth Port, FL, US
    Full-time
    Founded in 1957, Raymond Building Supply supplies specialty building materials to customers across southwest Florida, operating multiple locations in the state, including custom millwork, wall pane...Show moreLast updated: 7 hours ago
    • Promoted
    Travel CT Tech - $2,298 per week in Lakewood Ranch, FL

    Travel CT Tech - $2,298 per week in Lakewood Ranch, FL

    AlliedTravelCareersLakewood Ranch, FL, US
    Full-time
    AlliedTravelCareers is working with Medical Solutions to find a qualified CT Tech in Lakewood Ranch, Florida, 34202!.A facility in Lakewood Ranch, FL is seeking its next amazing CT Technologist (Co...Show moreLast updated: 6 days ago
    • Promoted
    Travel CT Tech - $1,993 to $2,210 per week in Lakewood Ranch, FL

    Travel CT Tech - $1,993 to $2,210 per week in Lakewood Ranch, FL

    AlliedTravelCareersLakewood Ranch, FL, US
    Full-time
    AlliedTravelCareers is working with LRS Healthcare to find a qualified CT Tech in Lakewood Ranch, Florida, 34202!.Ready to start your next travel adventure? LRS Healthcare offers a full benefits pa...Show moreLast updated: 3 days ago
    • Promoted
    Install Technician III (Rough-In)

    Install Technician III (Rough-In)

    Conditioned Air Company of Naples, LLCNokomis, FL, US
    Full-time
    UNLEASH YOUR POTENTIAL and MAKE AN IMPACT!.A place where empowering minds fuel innovation.Success Depends on Employees Like You. We Want Our Employees to Thrive and Grow.Learn while on the job, alwa...Show moreLast updated: 30+ days ago
    • Promoted
    Travel CT Tech - $2455 / Week

    Travel CT Tech - $2455 / Week

    Fusion Medical StaffingLakewood Ranch, FL, US
    Full-time
    Fusion Medical Staffing is seeking an experienced CT Tech for an exciting Travel Allied job in Lakewood Ranch, FL.Shift : Inquire Start Date : 10 / 20 / 2025 Duration : 13 weeks Pay : $2455 / Week.Facility...Show moreLast updated: 7 days ago
    • Promoted
    Residential HVAC Technician Uncapped Pay, $150K+ Potential

    Residential HVAC Technician Uncapped Pay, $150K+ Potential

    One Hour Heating and Air ConditioningBradenton, FL, United States
    Full-time
    One Hour Air Conditioning & Heating is Hiring a Residential HVAC Service Technician!.Are you looking for a company that invests in you and puts employees first?. Uncapped Commission Earn $100K+.Gen...Show moreLast updated: 5 days ago