MOTORIST SERVICES SPECIALIST - 76002270

Motorist Services Specialist

The Florida Department of Highway Safety and Motor Vehicles (FLHSMV) provides highway safety and security through excellence in service, education, and enforcement. With a workforce of approximately 4,500 employees throughout the state, the Department is leading the way to A Safer Florida through the efficient and professional execution of its core mission : the issuance of driver licenses, vehicle tags and titles, and operation of the Florida Highway Patrol.

Our Benefits include :

• Paid Parental Leave
• Annual and Sick Leave Package
• Nine Paid Holidays
• State Health and Life Insurance
• Educational Benefits
• Contributory Retirement Plan

To learn more about FLHSMV and why it's a great place to work, visit our website at : flhsmv.gov / careers .

Duties and Responsibilities

This position will be responsible for using established guidelines and procedures to assist internal and external customer requests for information related to driver license, driver history, and motor vehicle records. The incumbent in this position will be responsible for researching and responding to information requests using various sources, such as National Drivers Registry, Motorist Maintenance, IRIS, CCIS, etc. This position will also be responsible for calculating, processing and posting record request fees and payments using the Cash Receipt System.

Knowledge, Skills, and Abilities

Preferred Qualifications

Preference will be given to candidates with the following :

Job Related Requirements

Incumbent is required to work in a controlled, indoor environment. Incumbent spends long periods sitting, and uses his or her hands to type and handle office equipment.

General Information

The elements of the selection process may include a skill assessment and / or oral interview. Applicants being considered for employment will be required to submit to a fingerprint-based background investigation, which will include a check of the criminal history records of the FBI. Fingerprints and associated information / biometrics will be retained in the FBI's Next Generation Identification (NGI) system and fingerprints may continue to be compared against fingerprints submitted to or retained by NGI.

FLHSMV employees are paid once a month on the last workday of each month. All state employees are required to participate in the direct deposit program pursuant to s. 110.113 Florida Statutes.

The State of Florida is an Equal Opportunity Employer / Affirmative Action Employer, and does not tolerate discrimination or violence in the workplace. Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and / or People First Service Center (1-866-663-4735). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.

The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.

VETERANS' PREFERENCE. Pursuant to Chapter 295, Florida Statutes, candidates eligible for Veterans' Preference will receive preference in employment for Career Service vacancies and are encouraged to apply.